Manager, Administration Multi-Area

Job Description

▪ Leads a cross-functional team managing key administrative platforms (e.g., Slack, Miro, Splunk, Monday.com, DocuSign, Atlassian, Restaurant Development Systems) across YUM. 

▪ Manages senior specialists and analysts to ensure system performance, operational efficiency, and alignment with enterprise objectives. 

▪ Collaborates with teams across Security, DevOps, and Architecture to drive digital transformation and strategic platform solutions. 

▪ Oversees project planning and delivery, optimizes processes, ensures governance, and maintains proactive stakeholder communication. 

▪ Establishes and enforces platform governance and best practices, ensuring compliance, proper documentation, and effective knowledge transfer. 

▪ Primary management liaison with customer and business leaders, ensuring alignment on priorities, expectations, and ongoing initiatives. 

▪ Serves as the primary escalation point for technical issues, fostering a culture of innovation, collaboration, and continuous improvement.

Job Scope & Expectations

▪ Area(s) of responsibility: Administration Multi-Area ▪ Direct Supervision: Typically manages multiple professional employees and/or leads key organizational processes

▪ Plans and prioritizes to address resource and operational challenges within the managed area     

▪ Thinks future-back by identifying opportunities and risks, developing contingency plans     

▪ Makes decisions guided by policies, procedures, and business plans     

▪ May recommend changes to policies and procedures impacting the discipline     

▪ Works on a diverse range of issues and sets short-to-medium-term work and resource plans     

▪ May hold budget responsibilities

▪ Could result in serious delays, increased expenditures, and disruption of business activities

▪ Frequently interacts with internal leaders and senior external contacts     

▪ Updates, influences, and consults with others—particularly senior leadership—on projects, practices, and procedures     

▪ Communicates complex technical matters effectively

▪ May serve as the principal contact for contracts and high-visibility projects     

▪ Decisions typically impact the department or related functions

▪ Requires deep expertise in own discipline and solid knowledge of related areas and industry practices ▪ Proven track record in leading software teams, vendor management, and support operations ▪ Proven track record in leading software teams, vendor management and support operations, with a minimum of 5 years in a leadership role

 

Salary Range: $122,100 -$135,000 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.

Benefits: Employees (and their eligible family members) may enroll in the following types of insurance coverage: medical, dental, vision, legal, and accidental death and dismemberment, as well as FSA/HSA (depending on enrolled medical plan). Yum! also provides short-term disability, long-term disability, and life insurance. Employees may enroll in our 401(k) plan. Yum! provides 4 weeks of vacation, paid sick leave, 10 paid holidays, a floating day off and 2 paid days for volunteer time each calendar year. To learn more about working at Yum! -Click here. 

At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC (“YRSG”) and Yum Connect, LLC (“Yum Digital and Technology”)(collectively, “Yum”) is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity.  We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.

US Job Seekers/Employees - Click here to view the “Know Y