Salesforce Lead Analyst (INFORMATION SYSTEMS ANALYST II, OPT A)

 Agency: Department of Innovation and Technology

 Position Title:Salesforce Lead Analyst - Information Systems Analyst II, Opt. A

 Posting Date:  9/20/2024
 Closing Date/Time: 10/3/2024
Salary: Anticipated Starting Salary: $7,491/ month; Full Range: $7,491 - $11,015/month Range:  
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Plan/BU: RC063

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

 

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Transcripts are required for this position. If you do not upload transcripts, you will not be considered for this position.

 

Posting Identification Number  41558 

Position Overview

Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as a Salesforce Lead Analyst for the Department of Innovation and Technology, performing professional applications functions in Salesforce System Administration.  In this role you will perform assignments including configuration, support, maintenance, and improvement of the Salesforce platform.  This individual will work closely with functional leaders and experts to identify and develop new business requests, translating those into Salesforce configuration support and best practices, establishing fields and field values, and maintaining data. Additionally, this role involves leading staff on releases from the vendor and communicating updates to internal team members and system users. If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!

As a State of Illinois employee, you receive a comprehensive benefits package including:

• Competitive Group Insurance benefits including health, life, dental and vision plans
• Flexible work schedules (when available and dependent upon position)
• 10 -25 days of paid vacation time annually (10 days for first year of state employment)
• 12 days of paid sick time annually which carryover year to year
• 3 paid personal business days per year
• 13-14 paid holidays per year dependent on election years
• 12 weeks of paid parental leave
• Pension plan through the State Employees Retirement System
• Deferred Compensation Program – voluntary supplemental retirement plan
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Essential Functions

• Under immediate supervision, serves as Salesforce Lead Analyst for the Department of Innovation & Technology (DoIT), performing complex professional and advisory Salesforce System Administration functions.
• Serves as a Project Lead.
• Serves as designated lead worker.
• Keeps abreast of new developments in the Information Technology field.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to four (4) years of college with coursework in computer science or directly related fields.
• Requires three (3) years of professional experience in Application Services or a directly related field.
   

Specialized Skills

• Requires three (3) years of professional experience supporting and maintaining the Salesforce platform.
• Requires three (3) years of professional experience in Salesforce Administration.
• Requires three (3) years of professional expe