mParticle is widely recognized as one of the leading customer data platforms, serving hundreds of global brands and helping them turn data to insights, and insights to action. Built on top of end to end streaming architecture, we are committed to empowering businesses to deliver personalized and engaging experiences to their customers across all screens and devices. We believe that the opportunity to help teams activate insights from their customer data to deliver more personalized and adaptive experiences is more important than ever.

We at mParticle choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About the job

mParticle is looking for a Revenue Operations Leader who will partner with our Sales and Marketing teams to improve the efficiency and effectiveness of our Go-To-Market functions. You will help build a world-class organization through the support of core operational initiatives, strategic assessments, and on-going business activity. The role is responsible for driving cross-functional excellence and a culture of continuous improvement. A successful candidate is collaborative, flexible and provides outstanding input with a great attitude. You will develop and evolve our business processes and proactively surface data insights and analytics to help our revenue leadership teams make informed decisions. You will partner with leaders on key projects and initiatives, and ‘keep the trains running’ through planning, reporting, forecast management and compensation administration. 

This position will report to our SVP of Global Revenue and will work closely with the C levels and VPs of Sales & Marketing. We are looking for this person to be in the New York area and willing to go into an office a few days a week.

The Successful candidate will:

• Owning and setting the vision for the Revenue Operations function, fostering a culture of collaboration and data-driven decision making, and prioritizing an achievable roadmap for each of its teams

• Partnering closely with Finance and Revenue Leaders to drive go-to-market strategies while collaborating cross-functionally with Marketing, Partnerships, and Product to achieve growth goals

• Own the fiscal and mid-year planning activities including headcount planning, sales territory carving, quota setting and incentive compensation design.

• Build and interpret reports and dashboards to help go-to-market leaders better understand the health of their business.

• Serve as the business owner of our reporting and dash-boarding proactively identifying ways to improve the efficiency and effectiveness of sellers.

• Own monthly incentive compensation process across go-to-market functions. This includes calculating commissions, managing exception requests versus policy, serving as a liaison with finance and leadership for approvals and developing and maintaining compensation calculators and performance reporting.

• Proactive strategic projects that enable sales leaders to better operate their teams, resulting in quantifiable business outcomes (e.g., more hours with client, better forecasting of revenue)

• Drive the business weekly and monthly All Hands (e.g., weekly revenue call and monthly team meeting)

• Analyzing the productivity of revenue teams and envisioning a tooling and systems roadmap for continuous improvement

Requirements:

• 8+ years experience in Sales/Revenue Operations

• Proven ability to lead and scale Revenue Operations

• Previously designed and implemented sales processes and infrastructure while leveraging data to drive influence and strategy

• Proficiency in SFDC, Excel/Sheets, Tableau and other visualization softwares

• Exceptional analytical and problems-solving ability

• Prior startup experience leading a GTM operations function strongly preferred

Is this opportunity right for you? We are looking for candidates who have:

• Minimum 7 years experience in a Revenue Operations or background in investment banking and consulting with 3 years in RevOps.

• Prior startup experience leading a GTM operations function strongly preferred

• Expert Salesforce and Excel modeling experience

• Previous experience with a business intelligence tool (Looker, Chartio, etc.) or SQL coding skills 

• Ability to manage multiple concurrent projects and drive initiatives in a cross-functional environment

• Strong interpersonal, or