Senior Relationship Manager-Personal Trust

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires.

Under limited supervision, responsible for servicing assigned Trust Department related accounts including, but not limited to, investment agency, various types of trusts, IRA's and custodial accounts. Responsible for the retention, development and expansion of multi-level relationships for existing high net worth clients leading to the growth of assets and revenues. Responsible for providing wealth planning concepts and solutions, acting as a consultant for internal partners and profiling for cross-selling opportunities. In addition to these duties, a primary responsibility to independently develop and close on new business with existing clients, external prospects and referrals from centers of influence.

Job Accountabilities

• Independently or in collaboration with other partners, create and/or coordinate specific sales proposals to generate new business. In addition, build and expand referral source opportunities both internally and externally. Maintain active pipeline using Salesforce application.
• Strong listening and questioning skills in order to provide advice and consult with clients concerning a broad range of financial planning areas including advanced estate and generation planning, retirement planning, investment management, risk management, and charitable planning.
• Profile existing customer base, and that of Service Administrators, for additional financial service needs in order to identify cross-selling opportunities through referrals to internal partners within and/or outside of Wealth Management.
• Participate in community and business functions/groups to ensure a positive image for the bank within the region’s marketplace. Establish referral contacts within the community.
• Perform administrative duties of assigned accounts including completion of annual account reviews, reviewing client correspondence and processing requests for information, scheduling appointments, preparing and saving documents in Nautilus, approving bills and other account distributions, processing discretionary payment requests, reviewing and coordinating investment cash flow needs with the investment officer and managing client fees.
• Ensure compliance with policies and procedures related to all aspects of the position and keep informed of new legal, regulatory, and tax developments.
• Review and analyze estate planning documents including revocable and irrevocable trusts, wills, real estate, agency agreements, and custody agreements to determine effective administration and compliance with documented provisions. Work with third party professional advisors to coordinate the client's estate plan.
• Potentially supervise the activities and development of assigned Support Staff or Officers to ensure sales goals and customer service standards are met.
   

Required Education
Bachelor's Degree or equivalent combination of education and experience Business, Finance or Accounting

Required Experience
7+ years Business development or Personal Trust relationship management.
10+ years High level client management within the financial services/investment management industry. Understanding of estate planning concepts, fiduciary administration, taxes, financial planning and discretionary asset management.
10+ years Demonstrated success in planning, organizing and executing on investment agency, institutional and personal trust sales within a dynamic financial services organization.
Developing a strong network of internal and external referral sources.
10+ years Sales and client management success. Understanding of internal banking partners, their functions and business line products. Team environment, utilizing partners to develop and deliver financial solutions.

Preferred Licenses and Certifications
CFP-Certified Financial Planner by start date
CPA - Certified Public Accountant by start date
CFA-Charted Financial Analyst by start date

CTFA-Certified Trust and Financial Advisor by start date
 

Must have access to reliable transportation and the ability to lawfully drive self, if applicable. by start date Required

In addition to core traditional benefits, we take pride in offering benefits for every stage of life. 

• Retirement savings including both 401(k) and Pension plans