Inside Sales

R10066829 Inside Sales (Open)

Location:

Morristown, TN - Retail shop

How will you CONTRIBUTE and GROW?

Join our team as a Counter Sales Representative at our retail branch, where you'll engage with businesses and industrial customers to offer a diverse range of industrial, medical, and specialty gasses, welding supplies, safety and related equipment. You will also assist customers over the phone, conduct counter transactions, and assist with processing branch reports. Your commitment to outstanding customer service and effective sales strategies will play a pivotal role in fostering strong customer relationships and driving our continued success.

• Proactively sell industrial gasses, welding supplies, and related equipment to both existing and potential customers.

• Provide coverage to other branches when necessary.

• Handle all sales-related paperwork, including documenting sales, quotes, and pertinent customer details.

• Provide insightful answers to customer inquiries and offer expert guidance on suitable equipment and procedures.

• Conduct equipment demonstrations, ensuring customers are confident in their product usage.

• Manage delivery logistics for cylinders and hardgoods, while maintaining appealing showroom displays.

• Assist customers with merchandise and facilitate the loading and unloading of cylinders.

• Cultivate and nurture positive customer relations.

• Communicate effectively in-person and over the phone to offer information on costs, ordering, and delivery schedules.

• Monitor customer needs and collaboratively manage hardgoods and cylinder levels to reduce emergency deliveries.

• Manage accounts receivable matters, including contacting customers for payment and handling collection as needed.

• Ensure accurate completion of paperwork, including coding, costing, and pricing.

• Collaborate with the purchasing department to address product shortages or outages.

• Operate equipment such as forklifts, as required.

• Support inventory management, housekeeping, showroom displays, and product demonstrations.

• Fulfill other assigned duties and projects.

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Are you a MATCH?

• High school diploma or equivalent

• Previous experience in customer service or sales.

• Familiarity with compressed gases and related products is advantageous.

• Basic computer skills, along with familiarity in order entry systems.

• SAP experience is a plus.

• Strong communication skills, both verbal and written.

• Analytical thinking to assess customer situations and provide effective solutions.

• Positive team-oriented attitude with a willingness to learn and grow.

• Ability to collaborate effectively with diverse personalities and backgrounds.

• Skillful handling of cash transactions.

• Physical strength to handle loads up to 60 lbs. and perform repetitive tasks.

• Flexibility for extended hours and overtime as required.

• Willingness to engage in tasks involving climbing, balancing, kneeling, and other physical activities.

• Comfortable working in a drug-free, tobacco-free workplace.

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We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. 

We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children,  including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates. 

Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program for dependent children.