Lead Systems Technician

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a Lead Systems Technician! 

We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members. 

Job Location: Philadelphia (Region), PA

Summary: 

As a Lead Systems Technician, you will be responsible for installation and/or servicing of integrated systems including Burg and Fire Alarms, Access Control, and Video Solutions. Additional responsibilities include a strong technical aptitude, ability to decipher/design integrated systems in compliance with local jurisdiction requirements, and effective interpersonal skills. Will assist in training of less experienced technicians.  

What You’ll Do: 

• Install/Service Integrated Systems:
  • Complete installation and/or servicing of various types of integrated systems, including integrated burg, card access, video, and fire alarm systems.
  • Troubleshoot integrated systems in high-end residential and commercial applications.
  • Demonstrate proficiency and understanding of the software and programming for the primary manufacturers used by branch. 
  • Employ logic and experience to work through system and integrated system issues. 
  • Assist in design and deployment of projects in concert with local and state building codes and communicate effectively with AHJs. 
  • Interact and communicate at all levels of the organization and with external customers.  Share knowledge, ideas, and solutions. 
• Train and mentor technicians:
  • Review work of Entry Level through Level 2 technicians on shared job site and provide training to correct any errors. 
  • Responsible for the work done by all technicians on his/her jobs.

What You’ll Need: 

• Education & Experience:
  • High School Diploma or equivalent.
  • Minimum of 2-years of fire detection and signaling systems experience ( fire alarm,burglary, CCTV and access control).
  • 5+ years industry experience - Preferred. 
• Certification/License:
  • Must possess a Valid Driver’s License.
  • State Licensing is required. 
  • ESA Certified Alarm Technician Level 2 or equivalent - Preferred.
  • NICET Level 1 Fire- required. 
  • NICET Level 2 Fire- preferred
  • Completion of minimum training/certification checklist required per Technician Career Path OR equivalent experience and demonstrated expertise.
• Communication:
  • Must be able to effectively communicate with various individuals in a professional manner in order to provide superior customer service.
• Technical: 
  • Assists in design of integrated systems. 
  • Understands software and programming for the primary manufacturers used by their home branch. 
  • Possesses the skill to decipher/design integrated systems in conjunction with local jurisdiction requirements.

What You’ll Get:

We offer a “Total Rewards” package including: 

• Company vehicle provided. 
• Monday - Friday, first shift schedule. 
• Competitive compensation with incentive eligibility.
• Career advancement opportunities
• Medical, dental, and vision coverage. 
• HSA/FSA programs.
• Company paid life and AD&D insurance.