Careworks Bill Review - Product Owner

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Careworks Bill Review - Product Owner

PRIMARY PURPOSE:  Directs the independent bill review product for clients and external partners providing project leadership and management, market analysis and product development, and sales and marketing support.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

Project Leadership

·         Leads or sponsors cross-departmental or cross-functional teams to align product and services objectives.

·         Collaborates with other stakeholders to develop project plans and ensures product and service integrity.

·         Ensures an effective flow of information through appropriate channels and promotes the exchange of knowledge among colleagues.

·         Analyzes the impact of conclusions and actions on people, technology, structure, and workflow across teams.

·         May perform as project manager when completing product and service development work of small to moderate scope.

·         Able to develop detailed project plans which capture tasks for all stakeholders.

Product Management

·         Takes initiative to improve product efficiency and may lead implementing improvements.

·         Independently develops product and service roadmap for assigned product(s).

·         Manages activities related to the maintenance of assigned products and services.

·         Acts as product subject matter expert for internal and external partners.

Market Analysis and Product Development

·         Works with compliance to analyze changing market factors, including legal, competitive, and economic landscape and consumer insights, to develop products and services which drive business growth and deliver a great customer experience.

·         Uses multiple data sources and tools to formulate business cases and articulate need for change.

·         Maintains a broad perspective when analyzing information, looking beyond the immediate problem to the wider implications.

·         Maintains an in-depth knowledge of customers, competitors, competitor offerings and marketplace trends.

Sales and Marketing Support

·         Ensures the sales force has product knowledge, training, and support to confidently sell new products.

·         Acts as content expert for communications related to products and services assigned.

·         Builds and maintains strong relationships with internal and external partners.

·         Works with marketing partners to develop campaigns, positioning and strateg