Key Account Manager

Job Description:

Looking for a rewarding career? Johnson Brothers is a leading family-owned distributor of wine, spirits, and beer, delivering exceptional service since 1953. We proudly represent the world’s top beverage brands and are committed to excellence, innovation, and growth. Johnson Brothers offers exciting opportunities in a variety of areas. Join our passionate team and help shape the future of the beverage industry!
 

Ideal candidate for this position will be responsible for the business development of major corporate customers, analyzing current and potential key account business. They must be able to make recommendations to senior account management that drive the customer’s beverage business while benefiting Johnson Brothers Liquor Company and key suppliers. Candidate will have demonstrated a proven track record of business opportunity development, maintained top-to-top account relationships, and created, presented and sold-in value-added beverage marketing programs and initiatives. Management of national accounts includes but is not limited to account planning, specific action plans to leverage our capabilities (category management, compliance tracking, etc) as well as the following areas: profitability, future, and current opportunities for increased share of sales, distribution decisions and identifying purchasing patterns. The Key Account Manager must also provide timely, accurate and complete program information, monitor inventories with operations, verify pricing, drive compliance, and provide superior customer service as a top priority.

Job Duties & Responsibilities:

• Develop working relationships with major decision-making layers for each National/Regional account assigned

• Be single point of customer contact and provide timely and superior customer service.

• Understand customer needs and goals and sell business solutions accordingly.

• Maintain close working relationships with Supplier KAM counterparts, communicating account goals and direction and guiding them to business opportunities.

• Prioritize corporate and national supplier efforts within each Corporate Customer account to ensure Johnson Brothers is their distributor of choice: 1) brand priorities; 2) attend joint planning sessions to understand corporate supplier objectives and goals for each account.

• Maintain account profile and customer data base.

• Coordinate and supply accurate order guides when requested.

• Provide all account information and activity to keep account folder updated on SharePoint.

• Develop and maintain working relationships with key personnel from local District Managers to the buyers.

• Introduce and present new items to buyers for placement.

• Submit new item forms to all buyers in a timely manner.

• Assemble presentations for effective sales calls to key buyers.

• Assist in attaining sales and distribution goals that pertain to the Johnson Brothers yearly business plan.

• Report all activities to managers in a timely manner for execution in the trade.

• Survey key accounts monthly to keep pricing current in all chains.

• Review and check all pricing and pricing forms submitted by Johnson Brothers to accounts for accuracy.

• Provide updates and recaps of ad activities and summaries of meetings to the leadership team.

• Present and close programs to buyers

• Follow up with the sales team and send weekly updates to make sure programs are executed.

• Develop, maintain, and provide buyers with sales numbers, pricing programs and opportunities·

• Handle Sales Consultant’s issues of assigned accounts sales, operations and compliance.

• Conduct semi-annual business reviews of assigned Keyl accounts.

• Administration duties include but are not limited to 1) reviewing with management activity to determine progress in attaining objectives; 2) Eliminate inefficiencies and costly errors when implementing programs.

Required Qualifications:

• Skills & Abilities

  • Demonstrated ability to be able to become a consultative partner to ensure Corporate Customers that Johnson Brothers is their distributor of choice.

  • Self- starter and driven personality to be able to achieve corporate account objectives.

  • Understand account level P&L's and ROI

  • Proven written and verbal communication skills.

  • Must be proficient in Microsoft office and can learn new technical programs as assigned.

• Years of Experience

  • 5+ years of Sales or Trade Development Experience required.

  • Proven track record