Rusty Taco General Manager

Responsibilities:

• The GM consistently provides a high level of interaction with restaurant guests and team members to ensure the “Rusty Taco Experience” is delivered to build guest loyalty.
• The GM responds positively and quickly to customer concerns. He or she corrects potential problems before they affect customers.
• The GM hires high quality people who demonstrate and ensure consistent customer satisfaction.
• Responsible for implementing programs for team member recognition.
• Maintains restaurant at the level necessary to meet or exceed the company standards for Quality, Food, Service and Cleanliness.
• Utilizes labor effectively to meet budgets while ensuring high quality of service

Training and Development

• The GM continuously improves the skills, knowledge and morale of all employees. He or she treats the employees with dignity and respect; creates an environment where the entire team does the same.
• Responsible for effectively utilizing all training programs from new employee orientation up to and including management training classes.
• Oversees all safety programs and insures complete compliance for a safe work environment.
• The GM recognizes qualified employees and implements development plans to get them ready for the next position. He or she continually develops adequate numbers of shift leaders/ trainers to meet the objective of the budgeted plan.
• The GM is responsible for evaluating employee’s performance based on clearly communicated standards and expectations. This may include making tough decisions regarding all performance related issues in the restaurant; confronts poor performance and handles all terminations.

Business Management:

• The GM maximizes financial performance and profit and clearly understands the restaurant level P&L.
• The GM develops and executes the business plan (key elements include: fiscal responsibilities, labor forecasting, cost control, community donations, and profitability.) for the restaurant.
• Plans, communicates, delegates and follows up with the management team regarding all elements of the business plan.
• Executes company-wide marketing programs; initiates programs on time, correctly and with minimal direction.
• Identifies and develops local restaurant marketing strategies to maximize sales.

Appropriate and Fair Business Practices:

• The GM is responsible for ensuring all business and personnel practices are within the law and consistent with policies and procedures.
• The GM is a role model and sets a positive example for the entire team in all aspects of business and personnel management.
• Enforces all labor laws (federal, state and local).
• Follows procedures to maintain the safety and security of all employees, customers and company assets (building, cash, equipment, supplies).
• Upholds company food safety, food handling and sanitation requirements, to ensure the health and safety of our customers and employees.

Knowledge:

• Basic computer functions (MS word, excel)
• Food Handlers/Food Safety Certification
• Responsible Alcohol Service Certification, where applicable

Physical Demands

• Able to stand for extended periods of time.
• Able to move freely around work location (internal and external).
• Able to climb stairs and ladders, kneel, bend, and stoop.
• Able to push or pull equipment and items.
• Able to lift up to 25 lbs.
• Able to move about office/restaurant setting to complete responsibilities.

The preferred candidate for the General Manager will have the following:

• Three or more years experience in food operations or a related field.
• Strong verbal and written communication skills.
• Strong computer skills and able to learn company systems and processes.
• Adheres to the company’s values and ethical expectations
• Able to effec