Clinic Biologics & IVIG Specialist Nurse (LPN/RN)

Description

Job Title: Clinic Biologics & IVIG Specialist Nurse (LPN/RN)

Location: 6401 Poplar Ave, Suite 300, Memphis, TN 38119

Travel: Yes, to other clinic locations

Work Schedule: Monday to Friday, 8:00 a.m. - 4:30 p.m. 

Employment Classification: Full-time non-exempt, Hourly

Position Summary

The Clinic Biologics/IVIG Specialist Nurse is responsible for demonstrating knowledge and application of job duties within scope of practice and functions under the direction of their manager(s) and/or Director(s); respectfully interacts with all levels of staff; provides direct nursing care during assigned duty hours; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; advocates for the quality of life of our patients while maintaining compliance with all applicable laws, regulatory and organizational standards; supports the company’s core values.

Summary of Duties and Responsibilities

• Work with Specialty pharmacies to process Biologics/IVIG prescriptions and forms
• Track shipments and inventory of Biologics
• Obtain prior authorizations as needed
• Works with providers, nurses, and patients to resolve questions concerning medications, health education, and medical advice within skill level and scope of practice
• Works with providers and nurses to assess the urgency of patient problems
• Records and maintains complete and accurate records of patient and physician communications regarding medical care according to the standard medical record documentation requirements
• Retrieves messages from phone and electronic submissions in a timely manner and responds to patient needs according to medical priority
• Documents all incoming calls according to established department routine
• Responds appropriately within skill level and documented departmental policies, and when appropriate, seeks provider advice when responding to patients’ medical care
• Follows through in a timely manner on patients’ requests
• Submits electronically/faxes new prescriptions and refill prescriptions according to physician orders
• Serves as a resource to clinic staff regarding medical information, patient assessment, and nursing management of illness
• Communicate with providers, nurses, managers and patients including in outer regions to coordinate and track inventory for the biologics process
• Communicate on the telephone professionally and pleasantly. Efficiently screen and direct calls and make appointments as necessary for the biologics process as required
• Run reports and maintain integrity of patient charts in relation to the biologics process
• Prepare all necessary shipping documentation and ensure that shipments are shipped out timely and accurately, if required
• Maintain and follow HIPAA policies and procedures
• Other relevant duties, as assigned

Requirements

Abilities, Knowledge and Skills:

Effective communication skills to include: 

1. Ability to fluently speak and read English
2. Ability to read and interpret documents such as safety rules, handbooks, policies, patient care plans and procedure manuals
3. Ability to communicate effectively, verbally and written, with all levels of staff and patients

 Required Education:

• LPN: Diploma from an accredited LPN program
• RN: Associate's degree from an accredited college or university

Required Certifications/Licensure:

• Current, valid, compact LPN or RN license in good standing to practice in the State of Tennessee
• Current, valid CPR certification
• Valid driver's license

Required Experience:

• Required: Minimum of 1 - 2 years of related nursing experience
• Preferred: Biologic/Specialty pharmacy experience

Physical Demands:

The physical demands described, here, are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands.

1. While performing the duties of this job, the employee is regularly required to use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.
2. The employee frequently is required to stand, walk, stoop, kneel, crouch, reach, push, pull, bend and sit. On average, injection room or clinic staff may b