Director Commercial Management

About ITT:

ITT Inc. (NYSE: ITT) is a diversified global leading manufacturer of highly engineered critical components and customized technology solutions serving the flow, aerospace and defense, transportation, industrial, and energy markets. Through operational execution, innovation, and disciplined capital deployment, including strategic acquisitions such as SPX FLOW, ITT partners with its customers to deliver enduring solutions to the key industries that underpin our modern way of life. 

Headquartered in Stamford, Connecticut, ITT has a market cap of roughly $20 billion and employs more than 15,000 people across 40 countries and serves customers in approximately 125 countries. Following the acquisition of SPX FLOW, the company is expected to generate $5.4 billion in annual revenue.

 

Our businesses are organized in three distinct segments, each based around our core engineering DNA: 

 

Flow Technologies: A global leader in, providing a broad portfolio of pumps, valves, mixing and agitation equipment, heat transfer, homogenizers, separation, water and wastewater treatment, and engineered process solutions.Our leading brands include the iconic Goulds Pumps (with more than 175 years of history), Anhydro, APV, Bornemann, Bran+Luebbe, C’treat, Engineered Valves, Gerstenberg Schröder, Habonim, Johnson Pump, Lightnin, Philadelphia, Plenty, PRO Cast, Rheinhütte, Seital Separation, Stelzer, Svanehøj, Tigerholm, Uutechnic, VIDAR, Waukesha Cherry-Burrell.

 

Motion Technologies: A global leader in brake pads (ICE and electrified brake pads) and shock absorbers (energy absorption solutions) for transportation applications. Our leading brands include Friction Technologies, KONI and Axtone.

 

Connect and Control Technologies: A leader in critical applications for the aerospace, defense and industrial markets, including harsh environment connectors and control components. Our leading brands include ITT Cannon, Enidine, Aerospace Controls and kSARIA. 

Position Summary

The Commercial Management Director is a key leadership role responsible for overseeing business strategy execution and managing day-to-day operations within the Order Management Organization. This organization includes Order Entry, Contract Management, Document Management, Contract Engineering and Design, Order Change Management, and Project Management. The position ensures flawless execution of order management processes while driving profitability and operational excellence.

Essential Responsibilities

• Provide strategic direction and operational oversight for order management functions, ensuring risk mitigation, schedule adherence, and profitability for engineered and key user projects.
• Collaborate extensively with Operations, Sales, Marketing, and Applications teams during proposal preparation, contract award, and order fulfillment phases.
• Support site P&L by defining acceptable margins, negotiating contract terms and conditions, and ensuring compliance with corporate and legal guidelines.
• Act as escalation point for commercial disputes with internal and external stakeholders.
• Drive margin improvements across the project portfolio and lead initiatives to enhance commercial performance.
• Develop and refine sales and cross-functional order management processes to improve communication and efficiency.
• Advance systems and tools to meet project deliverables and deliver a premier customer experience.
• Oversee progress invoicing and resolution of commercial disputes in alignment with contract terms.
• Collaborate with Sales and Project Management teams to improve handling of large-scale orders, typically exceeding $1M USD.
• Maintain and manage a load matrix that supports aggressive growth strategies while sustaining high customer service levels.

Position Requirements

• Extensive experience in commercial management, contract negotiation, and project execution.
• Strong leadership capabilities with proven success in cross-functional collaboration.
• Expertise in driving margin improvement and operational efficiency.
• Excellent analytical, communication, and problem-solving skills.

Equal Pay Act Statement

We aim to pay our ‘ITT’ers’ fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on ‘what’ they accomplish, but also on ‘how’ they reflect ITT’s values. ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other i