Senior Operations Programmer/Analyst

Southwest Power Pool (SPP) is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!

We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way.

We believe in supporting our employees through a fantastic benefits package:

• Competitive and transparent pay with bonus opportunities
• Excellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insurance
• Relocation bonus (if applicable)
• Hybrid working environment for positions that are eligible
• Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP

COMPENSATION INFORMATION
The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process.

Senior Operations Programmer/Analyst - $ 95,200 - $ 123,700

 Join our team as a Senior Operations Programmer/Analyst!

The Senior Operations Programmer/Analyst will provide technical and analytical support for the Operations functions performed by SPP. This role is responsible for developing software applications and maintaining processes, procedures, and controls for systems, data exchanges, data interfaces, and modeling. The position supports SPP Coordinated Operations across multiple areas: Integrated Marketplace, Consolidated Balancing Authority (CBA), Reliability, Tariff, Markets, Scheduling, and Engineering. The Senior Programmer/Analyst will be an integral part of system development life cycles, focusing on situational awareness and engineering applications. Critical decision-making in complex, sometimes high-pressure situations, is essential.

 Key Responsibilities:

• Subject Matter Expertise: Obtain enterprise-level subject matter expertise in various technical areas related to SPP Coordinated Operations.
• Application Development & Maintenance: Design, develop, and maintain software applications supporting critical operational functions, including those used for Integrated Marketplace, CBA, Reliability, and Engineering.
• Testing & Release Management: Support release management and testing efforts, including regression testing, by developing test plans, scenarios, and scripts.
• Cross-Department Collaboration: Act as a liaison between Operations and other SPP departments to ensure alignment of tasks with operational considerations.
• Data Management: Create, maintain, and improve data points in the EMS Data Historian, as well as support the Asset Framework.
• Operations Support: Provide on-call duties as needed and address issues reported by SPP staff, members, non-members, and market participants.
• Process Improvement: Support continuous improvement of processes and procedures within the Operations Support team to enhance operational efficiency.
• Mentoring & Leadership: Mentor lower-level personnel and provide guidance on complex issues related to SPP operations.
• Technical Documentation: Create and maintain detailed system documentation, including specifications, architecture diagrams, troubleshooting guides, and more.
• Compliance: Ensure compliance with SPP policies, procedures, and regulations.
• On-Call Duty: Availability for on-call duties as required to ensure operational continuity.

Development Responsibilities:

• Develop and implement solutions to improve operational tools, displays, and processes, with a focus on enhancing situational awareness and reducing human error risks.
• Support the operational archive data systems, including OSIsoft PI, and assist in utilizing historical data for operational decision-making.
• Manage the integration and use of Synchrophasor data for real-