Senior Manager, Merchandising & Product Operations

Department: Enter department name Effective Date: 1/22/2026
New Job ☒ Current Job Revisions ☐

To be completed by HR:
Job Code: Enter job code EEO-1: 1.2 - First/Mid Level Officials and Managers
Job Family: Manager/Supervisor FLSA Status: Exempt


Senior Manager, Merchandising & Product Operations

Scope and Purpose of Position:
The Senior Manager, Merchandising & Product Operations oversees the organization’s procurement, merchandising, and distribution of products, including apparel, accessories, and related items. This role is vital for ensuring the successful execution of merchandising strategies that align with market trends and customer preferences. The Senior Manager, Merchandise, partners with various departments to enhance product offerings and optimize inventory management, ensuring profitability and customer satisfaction.

Essential Functions:
• Lead Merchandise Activities within the Organization
• Ensure that all merchandising strategies are aligned with the organization's objectives and market needs
• Develop and implement innovative solutions to enhance product offerings and improve sales performance
• Work alongside marketing, sales, and supply chain teams to coordinate product launches and promotional activities
• Engage with external partners and vendors to secure advantageous partnerships and product lines
• Analyze market trends and customer insights to inform merchandising decisions and inventory management
• Create and execute strategies that drive product growth and increase overall business performance
• Monitor inventory levels and product performance to optimize stock levels and reduce excess inventory
• Establish key performance indicators (KPIs) to measure the effectiveness of merchandising strategies
• Prepare regular reports on sales performance and market trends for executive management
• Develop a well-trained, cross-functional merchandise team; Mentor and motivate staff, maximizing individual contribution, professional growth, and ability to function effectively as a team
• Encourage a customer-centric approach to ensure that all merchandise aligns with customer needs and preferences
• Perform additional duties as assigned


Experience, Education, and Certifications/Licenses:
Education
Bachelor's Degree

Required

Notes:
• Bachelor’s degree in business or related field required; focus on operations merchandise preferred
• An equivalent combination of education and experience will be considered in lieu of a bachelors

Experience
7 Years

Required

Notes:
• 7+ years of experience in Merchandising products required
• Strong understanding of the Project Management Life Cycle and frameworks required
• Proficiency with Microsoft Office applications required

Licenses and Certifications N/A Preferred/Required Notes:


Competencies:
• Cultivate Strong People: Field the best employees and leverage their full capacity.
• Create a Thriving Environment: Develop conditions that bring out the best in people.
• Set Clear Direction: Know and articulate what’s required, resulting in a shared understanding.
• Optimize Resources: Effectively allocate assets in an efficient and prioritized manner.
• Enable Solutions: Deftly navigate challenges and circumstances.
• Deliver Results: Consistently realize planned outcomes and meet expectations.


Essential Responsibilities related to Physical Demands/Work Environment:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate is required to stand, use hands and fingers to handle, feel, pick or pinch, and talk or hear most of the time. The associate is occasionally required to stand, walk, and reach with hands and arms. The associate must frequently lift and/or move up to 20 pounds. The noise level in this location is moderate (use of computers, printers and machines). Ability and willingness to travel as required.

HIPAA & Security Requirements
All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information