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Inviting applications for the role of Human Resources Operations Payroll Specialist – Senior Process Associate - French – Hybrid Iasi

In this role you will provide consistent and professional support to associates, across the EMEA region, enquiries, and requests through case management tools.

Responsibilities

Support of HR in the HR administrative function and payroll. Is the primary point of contact between HR and employees

• Provides support to colleagues within the HR division
• Manage all necessary documentation to the employee lifecycle and perform related tasks in systems and employee files
• Maintains complete, accurate and timely employee records based on real time requests
• Oversee and verify employee database and personnel files
• Assist employees in using the internal application for proper attendance recording, including vacation requests and unpaid leave.
• Provide information and guidance to company employees on labor legislation and salary calculations
• Handle HR requests via email, HR cases, and phone/chat in a professional and timely manner ensuring outstanding quality of customer support.
• Schedule and run the assigned client payrolls by following standard operating procedures
• Ensure quality controls in the payroll process and update documentation - included reconciliation of results and audit checks
• Highlight and escalate relevant matters that may impact the running of client payrolls
• Create and/or update process documentation (SOP, process maps, templates)
• Constantly strive for process improvements by identifying process gaps and participating in improvements initiatives within own area of responsibility and by sharing across team

Qualifications we seek in you!

Minimum Qualifications / Skills

• Proficient French and English (C1), both in writing and speaking
• Knowledge of French labor law and payroll  
• Very good knowledge of HR tools and processes
• Excellent customer service skills
• Analytical and problem-solving skills. 
• Bachelor / Master´s degree.
• Knowledge of social law
• Prioritization capability
• Privacy management
• VKnowledge of MS office applications: Word, Excel, Outlook. 
• Professional background involving problem solving and dealing with internal customers.
• Ability to work with confidential/sensitive data

Preferred Qualifications/ Skills

1. You have the relevant experience in working in the HR / Administration Team

1. Workday and Service Now knowledge will be an asset
2. Previous experience working in Shared Services