Health Unit Coordinator - Post-Surgical Orthopaedic & Spine
Cleveland ClinicAbout the role
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job Title
Health Unit Coordinator - Post-Surgical Orthopaedic & Spine
Location
Medina
Facility
Medina Hospital
Department
Two East-Medina Hospital
Job Code
B12012
Shift
Days
Schedule
7:00am-3:30pm
Job Summary
Job Details
Join Cleveland Clinic Medina Hospital and be part of a team delivering world-class healthcare. Recognized for providing safe, patient-centered care that is timely, effective, efficient, and equitable, Medina Hospital is a proud Magnet Hospital, the highest honor awarded by the American Nurses Credentialing Center for professional nursing practice. Here, you can build a rewarding, lifelong career supported by a team committed to your growth and success.
Medina Hospital’s 2 East unit is a 15-bed nursing unit providing professional care to post-surgical orthopedic and spine patients and is fully equipped to provide care for stable telemetry patients requiring ongoing cardiac monitoring. The unit delivers care to adult and geriatric patients in a manner that accounts for their age and developmental needs, with age-specific competencies required and completed annually. In addition to patients undergoing total joint replacement, the unit manages care for individuals requiring revisions, as well as lumbar and/or cervical decompressions, fusions, and laminectomies. As a Health Unit Coordinator on this floor, your daily responsibilities will include performing various administrative and clerical tasks to support the organization and flow of the department. Here, you will provide exceptional customer service to patients, families and visitors, ensuring everyone has the best experience possible.
This position provides opportunities for growth, including tuition reimbursement, resources to learn and grow, a fulfilling career and comprehensive benefits that invest in your health, your physical and mental well-being, and your future.
A caregiver in this role works days from 7:00 a.m. – 3:30 p.m.
A caregiver who excels in this role will:
Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
Respond to patient call lights and make rounds.
Assist with processing patient admissions, transfers and discharges.
Assist patients and families with wayfinding and directing them to available resources.
Assemble and maintain patient medical records and other documents related to patient care.
Handle various computer tasks, such as updating schedules and managing patient information.
Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.
Minimum qualifications for the ideal future caregiver include:
High School Diploma or GED
One year of experience in a customer service-related role
Experience with typing, computer training or equivalent coursework
Preferred qualifications for the ideal future caregiver include:
College degree
Experience with Microsoft Office applications (e.g., Word, Excel, Outlook, PowerPoint)
Physical Requirements:
Requires full range of motion, manual and finger dexterity and eye-hand coordination.
Requires frequent data entry, standing and walking for extensive periods of time.
Requires normal or corrected speech, hearing and vision.
Requires some exposure to communicable disease or body fluids.
Personal Protective Equipment:
Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportuni
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