WHO WE ARE
At Polaris Pharmacy Services, we’re more than a pharmacy — we’re a dedicated partner in care, transforming how patients experience long-term, post-acute, correctional, PACE, and specialty pharmacy services. As industry leaders, we’re raising the bar for quality and coordination across all sites of care, ensuring every patient receives seamless, compassionate, and expert support.

Founded in 2015, Polaris is proud to be locally and independently owned, with a growing national footprint. Our team thrives in a mission-driven environment where innovation meets purpose, and every role contributes to making a real impact. We offer more than just a job — we provide competitive pay, robust benefits, and genuine opportunities for career advancement.

If you're passionate about shaping the future of pharmacy and making a difference in the lives of those who need it most, we invite you to grow with us.

Job Summary:

The Pharmacist in Charge is responsible for overseeing and leading the pharmacists and their day-to-day operational needs with the dispensing of prescription medication as required in meeting the needs and requirements of a long-term care pharmacy.

 Duties/Responsibilities:

• Responsible for maintaining workflow in the department, monitoring its productivity and performance, and ensuring that all run times are met.
• Coordinate the daily pharmacist process including all dispensing situations and requirements as specified in current policies and procedures.
• Prepare and post pharmacist work schedule and in a timely manner including specific job assignments.
• Responding and following up on all inquiries on Polaris Direct and Email
• Provide customer service by triaging requests according to priority.
• Resolve customer issues; ensuring accurate information is provided.
• Work with compliance technician to ensure physicians are following up with written scripts for verbal CIIs.  Report to DEA when necessary.
• Provide clinical expertise by responding to drug-related questions and concerns initiated by internal staff and external customers.
• Ensure all deliveries are sent timely.
• Manage backorders – verify legitimacy, attempt alternatives, contact facility.
• Ensure Prepack RPH check is caught up
• Ensure that all pharmacists are appropriately trained according to current policies and procedures.
• Maintain current working knowledge of facility policies and procedures as relates to pharmacy services. 
• Follow all applicable government regulations including HIPAA.
• Other duties as assigned; Job duties may vary depending on business needs.
• Monitor daily workflow (PV1, PV2, Pre-pack check, clarifications) to ensure it is caught up.
• Responsible for the flow of work and appropriate outcomes

QUALIFICATIONS/COMPETENCIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Skills/Abilities:

• Perform accurately and efficiently when dispensing prescription medications.
• Ability to work flexible hours, which may include evening, weekends, and holidays.
• Excellent interpersonal skills and well-developed verbal and written communication skill