Project Leader, Operations Implementation

POSITION SUMMARY

This position is responsible for facilitating the successful implementation of new products, services, compliance initiatives, and vendor relationships. The position will write and maintain project plans, requirements, timelines, and process documents, and will assist with leading project meetings and providing stakeholder updates. The position will work closely with cross-functional teams to ensure seamless project execution, compliance with industry regulations, and optimal internal/external/vendor partnerships. If you are a proactive problem solver with exceptional organizational skills, this role is perfect for you.

ESSENTIAL FUNCTIONS

• Project Coordination: Coordinate the implementation of new products, services, compliance initiatives, and vendor relationships from inception to completion. Develop and maintain detailed project plans, track progress, and ensure that all milestones are met.
• Collaboration: Collaborate and effectively communicate with cross-functional teams to ensure alignment on project deliverables and timelines.
• Vendor Coordination: Assist with the evaluation, selection, and management of vendors, ensuring they meet our quality and compliance standards. Develop and maintain strong vendor relationships to optimize partnerships.
• Documentation and Reporting: Assist with the development and maintenance of accurate records, project plans, and documentation, and reports. Provide regular updates to stakeholders on project status and key metrics.
• Process Improvement: Provide feedback and recommendations on process improvement for successful project implementations.
• Issue Resolution: Promptly identify and address any issues or roadblocks that may impede project success and assist with developing and implementing effective solutions in a timely manner.
• Quality Assurance: Ensure that all implemented products, services, and initiatives meet our quality standards and provide an exceptional customer experience
• Performs other duties as assigned.

EDUCATION

• Bachelor’s degree or equivalent work experience required
   

EXPERIENCE AND SKILLS

• 2-3 years of proven ability to lead cross-functional teams, set project goals, and ensure project success required.
• Strong verbal and written communication skills for effective collaboration with stakeholders, team members, and external partners.
• Strong project management skills, including the use of project management software.
• Experience with workflow and flowcharting tools such as Visio, SmartDraw, etc. required.
• Proficient in Microsoft Office Suite, including Microsoft Excel, OneNote, and Project, as well as the ability to understand and adapt to new software programs.

POSITION COMPETENCIES

• Job Knowledge

• Time Management
• Accountability
• Communication
• Initiative