Analyst, Business Insights & Solutions

The Business Insights and Solutions Analyst plays an integral role in shaping process improvement initiatives, compiling key reports, managing day-to-day operations within commercial operations, and delivering quality results in a fast-paced, metrics-driven environment.  The ideal candidate has prior experience in data analytics, process improvement and/or project management with a demonstrated passion for the industry mission.

 

Responsibilities

 

• Compile daily, weekly, monthly and ad hoc reports, as requested by business partners. Reports are typically extracted from ERP and CRM system and formatted in Excel, Access or PowerBI
• Assist with daily customer master data and membership tasks, including the cleansing, standardization, creation and maintenance of master data and membership rosters
• Apply continuous improvement methodologies to support the development of best-in-class solutions that solve complex business problems
• Contribute to the delivery of strategic process re-engineering projects that impact business improvement and customer satisfaction
• Participate in user acceptance testing from script writing through execution
• Assist with building and managing business intelligence tools that enable business partners to easily consume and act on insights
• Disseminate findings to small and large audiences and/or executives, in a clear, concise fashion, ensuring key business questions are adequately answered
• Help make business recommendations that impact a business’ strategic direction
• Support team to plan, implement, and manage initiatives or programs from inception to completion

 

Qualifications

 

• 1-3 years of experience in data science and/or analytics is preferred
• 1-3 years of experience in the pharmaceutical, wholesaler, or consulting industry is preferred
• Strong knowledge of Excel is required including ability to create pivots, charts and formulas
• Excellent slide development capabilities (PowerPoint)
• Proactive, strategic thinker who has an ability to anticipate needs
• Capable and excited to work on new types of projects
• Ability to learn quickly and execute with newfound understanding (e.g., industry, business models, products, technology)
• Demonstrated project management experience
• Outstanding analytical, problem solving, and creative thinking abilities; enterprising and resourceful, self-starter and team player
• Ability to thrive in a high-performance environment; proven ability to work well under pressure and adapt quickly to change
• Excellent organizational skills and impeccable attention to detail
• Comfortable engaging individuals of all levels in the organization
• Curious and able to respectfully challenge the status quo
• Strong communication, organization and coordination skills, with the ability to effectively handle multiple complex issues simultaneously
• Strong client consulting acumen, including exceptional networking skills and a demonstrated ability to influence