Jobs and Careers
MI
Automotive Service Manager
MidasSan Leandro, United Statesfull_timeVerifiedPosted 25 Jul 2026
💰 $52,000/yr($46,000/yr – $52,000/yr)
About the role
Benefits:
- Free uniforms
- Training & development
- 401(k)
- Bonus based on performance
- Competitive salary
- Employee discounts
Automotive Service Advisor Manager
Build Customer Trust. Lead the Team. Drive Sales Growth.
Midas Auto Service Experts — San Leandro
📍 13745 East 14th Street, San Leandro, CA 94578
Full-Time | Competitive Base Salary | Performance Incentives | Paid Time Off | Career Advancement
Grow Your Career with Midas
Midas Auto Service Experts is seeking an experienced and customer-focused Automotive Service Advisor Manager to oversee front-counter operations, lead the service team, increase sales, and deliver an exceptional customer experience.
The ideal candidate has an entrepreneurial mindset, strong automotive knowledge, excellent leadership skills, and a proven record of achieving business objectives. You should be confident explaining inspection findings, presenting necessary repairs and maintenance services, and building lasting customer relationships.
What We Offer
- Competitive base salary
- Performance-based incentive opportunities
- Paid time off
- Comprehensive benefits package, where applicable
- Ongoing automotive, sales, and leadership training
- Opportunities for advancement and long-term career growth
- Consistent business with an established automotive brand
- Supportive ownership and a collaborative team
- Professional environment with the resources needed to succeed
Key Responsibilities
Customer Service and Sales
- Welcome customers and listen carefully to their vehicle concerns
- Deliver honest, professional, and exceptional customer service
- Explain inspection findings and recommended services clearly
- Present necessary repairs and preventive maintenance confidently
- Prepare accurate estimates and computerized repair orders
- Obtain customer authorization before beginning repairs
- Keep customers informed about pricing, repair progress, and completion times
- Follow up on recommended and previously declined services
- Promote applicable maintenance services and shop specials
- Resolve customer concerns promptly and professionally
- Build customer loyalty, retention, and repeat business
Team Leadership and Shop Operations
- Lead and direct automotive technicians and general service technicians
- Coordinate daily workflow and assign work based on technician skills
- Monitor repair progress, quality, and on-time completion
- Set daily priorities and communicate expectations clearly
- Coach, motivate, and hold team members accountable
- Maintain employee schedules, payroll records, and hours worked
- Help create a professional, respectful, and productive workplace
- Maintain high standards for customer service and repair quality
Business and Inventory Management
- Support store sales and profitability objectives
- Oversee service-advisor sales, accounting, and clerical functions
- Source parts and maintain strong vendor relationships
- Maintain accurate inventory counts
- Control inventory levels, costs, and preventable losses
- Ensure compliance with company policies and safety regulations
- Maintain environmental compliance and proper shop procedures
- Keep the facility clean, organized, safe, and customer-ready
Qualifications
- Minimum of three years of automotive retail, repair, or service-management experience
- Previous supervisory, management, or team-leadership experience
- General automotive repair and maintenance knowledge
- Proven sales ability and confidence presenting service recommendations
- Excellent customer-service and relationship-building skills
- Strong leadership, coaching, and team-building abilities
- Excellent communication and vendor-management skills
- Strong organizational, time-management, and problem-solv
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