ERP Database Business Specialist

Description

POSITION OVERVIEW:

The ERP Database Business Specialist is responsible for serving as the bridge between technical systems and business teams, ensuring smooth operations and optimized processes across the organization. This role requires a sharp, detail-oriented problem-solver who thrives on improving systems and implementing effective solutions. The ERP Specialist must combine technical expertise with strong communication and interpersonal skills, ensuring business needs are translated into practical, streamlined workflows.  

KEY RESPONSIBILITIES:  

The following reflects the essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time. 

• Experience with Quipware or other dealership/distribution systems is a plus, as is the ability to diagnose complex system issues.
• Support multiple cross-functional projects by acting as a liaison between IT, Finance, and Operations to ensure our systems support smart, scalable growth.
• Analyzes business needs and processes to assist with developing, implementing, and maintaining the organization's Enterprise Resource Planning (ERP) applications.
• Documents business requirements, functional specifications, and process maps to serve as a reference for the organization.
• Analyzes system performance and user feedback to identify opportunities to improve processes and ERP functionality.
• Assist with ad-hoc reporting needs across the company.
• Assist and maintain training and process documentation in relation to business systems.

Requirements

QUALIFICATIONS & SKILLS:

• Bachelor’s degree in Information Systems, Computer Science, Business, or related field.
• 5 years of relevant experience with ERP systems, database administration, or a combination of education and experience.
• Hands-on experience with database administration (SQL and MySQL strongly preferred).
• Proficiency in troubleshooting ERP systems; experience with DIS Quipware or similar dealership/distribution platforms is highly valued.
• Working knowledge of basic accounting concepts, including journal entries and financial reporting impact.
• Strong skills in data extraction, manipulation, and analysis to support business operations.
• Excellent problem-solving skills with the ability to diagnose complex user issues and recommend system/process optimizations.
• Ability to manage multiple projects and competing priorities with independence and strong organizational skills.
• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
• Demonstrated ability to act in a way that is consistent with our values.
• Ability to use a variety of information technologies is essential, including e-mail, word processing and spreadsheets (MS Office 365).
• The ability to work at a branch office daily, if qualified for hybrid work-from-home status, then the ability to work independently at a home office that has high speed internet, with minimal to no distractions during work hours (7:30-4:30).
• Qualified background check and drug screening.

PHYSICAL ENVIRONMENT:

• Position operates in a professional office environment with the requirement to visit and walk around a warehouse with fluctuating temperatures.
• Spend most days seated at a desk, working at a computer terminal to input data, handle phone calls, and exchange texts.
• Use the computer as a telephone, messenger, and work tool, so expect to wear a headset and use both a keyboard and mouse frequently through the day.
• Regularly sit, stand, and walk for long and short distances.
• Hear with or without correction to be able to interpret and receive information and directions.
• Communicate, verbally and in written form, regularly to describe and explain detailed, important, and accurate instructions internally and directly with customers.
• Occasionally lift and/or move material up to 25lbs.
• Occasionally stoop, kneel, or crouch.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time.

The policy of RJMS Corporation is to hire, train, and promote all persons in all job groups in accordance with the law, without regard to race, color, religion, sex, sexual orientation, age, marital or military status, national origin, gender identity, the presence of any sensory, mental, or physical disability, genetic information, or any other st