Business Program Manager

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Job Description

This role within the Enterprise Services Program Management Office (PMO) is critical for driving effective and efficient program delivery across Intuitive. The portfolio includes transformation initiatives that focus on achieving both financial and operational goals across the enterprise.

The Business Program Manager will report to the Director of M&A Integration & PMO. We are seeking a dynamic, purposeful professional who thrives in a fast-paced, rapidly evolving environment. This individual will have a passion for creatively solving complex business challenges and the drive to take on immediate strategic responsibilities. The Business Program Manager will play a pivotal role in the PMO team, supporting project excellence by prioritizing, planning, and executing cross-functional business initiatives (non-product related). This is a business-focused PMO role, requiring close collaboration with various business functions and the ability to drive complex, enterprise-level programs.

The ideal candidate will possess a strong business acumen, a proven track record in strategic program implementation, and natural leadership abilities. This person should be analytical, organized, proactive, adaptable, and comfortable with ambiguity.

Roles & Responsibilities:

• Partner with cross-functional business units and technical PMOs to drive program goals from inception through completion.
• Lead program execution, managing strategy, milestones, budgets, and timelines.
• Develop and maintain project and program assets, including charters, RAID logs, workstream dashboards, and overall status updates.
• Document and share meeting recaps, highlighting key decisions, risks, actions, and assigned responsibilities.
• Collaborate with IT and Enterprise Analytics PMOs on programs that involve IT applications, data, or infrastructure.
• Lead change management efforts, including stakeholder analysis, communication plans, training material development, and solution adoption.
• Create and monitor program budgets, tracking actuals against planned budgets.
• Define and monitor success metrics across functions to assess program impact.
• Ensure compliance with internal quality and regulatory standards.
• Facilitate workstream, PMO core team, and executive steering committee meetings.
• Communicate program status, critical paths, and risk factors clearly across the organization.
• Resolve constraints, conflicts, and challenges that may impact project success.
• Develop project plans, assign tasks, and ensure effective communication methods are in place.
• Coordinate working groups, manage project issues, and escalate as necessary to ensure timely resolution.
• Track and report project performance and progress.
• Lead overall program cadence, including executive steering committee sessions.
• Ensure alignment between project outputs and business needs.
• Serve as lead for Test/Validation, Training, Cutover, OCM, Hypercare, and Project Coordination when dedicated resources are not available.
• Manage project deliverables, ensuring they align with project plans.
• Utilize Smartsheet, Box, MS Excel, and MS PowerPoint to organize and maintain project assets.
• This role requires working onsite in our Sunnyvale, CA office Tuesday