Your Challenges

• Responsible for providing premium technical service to Eppendorf customers within the San Diego territory.

• Perform service efficiently and effectively on instruments and equipment as requested or initiated. 

• Properly document and manage work activity, time recording, billing and quality documents in-house, on site at customer facilities or over the phone as required.

• Deliver high quality, customer centric service to improve service outcomes and drive a high level of customer satisfaction through exhibiting both excellent technical and customer skills.

• Establish and maintain a high degree of technical knowledge pertaining to service activities described. 

• Participates in generating cross-selling leads to product sales colleagues to promote equipment sales growth where applicable

• Maintains inventory to keep in stock for technical service.

Your Expertise

• Associate's degree (A.A.) or equivalent from a two-year college or technical school or equivalent military training, and 2+ years’ related experience and/or training.

• Valid driver’s license required and good driving record.

Your benefits at Eppendorf

• Compensation: $80k-$85k base annually

• Attractive Bonus and Commission Plan

• Position is eligible for Overtime Pay and is paid at 1.5 times normal hourly rate

• Per diem pay

• Company vehicle for work and personal use, along with a gas card, and liability insurance

• Competitive total rewards package including health, financial, and education benefits