Sr. Assistant, Logistics

Title: Sr. Assistant, Logistics  

Location: Hybrid, Long Island City  

Position Type: Full-Time 
Reports To: Director of Logistics 

 

About Bluemercury 

With 178 locations across the country and growing, Bluemercury pioneered a client-first service model that emphasizes hyper-personalized, high-quality beauty interactions. The leading luxury beauty destination and Macy’s, Inc. nameplate offers a highly curated and premium product assortment across a range of categories, Bluemercury helps people discover their unique self by shining a light on what makes them wonderfully distinctive. As Bluemercury continues to evolve, it remains committed to its original intent to serve people and embrace its purpose to be the ultimate specialist in the beauty of every individual. For more information, please visit www.bluemercury.com. 

 

Position Summary 

The Logistics Coordinator plays a central role in ensuring product moves accurately, efficiently, and on time across our end-to-end network. This role supports our e-commerce fulfillment, store distribution, inbound vendor freight, and 3PL operations—acting as the connective tissue between warehouses, carriers, vendors, and internal teams. The Logistics Coordinator will own day-to-day shipment execution, troubleshoot delivery issues, maintain accurate flow-of-goods data, and help drive operational excellence across our rapidly scaling supply chain. 

Key Responsibilities 

Shipping & Receiving Execution 

• Coordinate, schedule, and track all domestic shipments across parcel, LTL, TL, and 3PL channels 

• Prepare and maintain accurate shipping documentation (BOLs, packing lists, commercial invoices) to ensure compliance and smooth handoffs 

• Monitor carrier pickups, delivery performance, and transit exceptions; proactively resolve issues to protect delivery timelines 

• Support inbound freight coordination with vendors, ensuring alignment with routing guides and delivery windows 

Inventory & Warehouse Coordination 

• Maintain accurate inventory and order status through ERP, WMS, and transportation tools 

• Reconcile inventory discrepancies, investigate root causes, and partner with 3PL teams for timely resolution 

• Track stock movements between distribution centers, offsite storage, and stores, ensuring data integrity across systems 

• Assist with cycle counts, audit preparation, and operational readiness during peak periods 

Supplier, 3PL & Carrier Partnering 

• Serve as day-to-day liaison for vendors, 3PLs, carriers, and freight brokers 

• Monitor service performance (on-time, accuracy, cost), escalating issues and supporting corrective actions 

• Assist in rate negotiations and capacity planning conversations with freight partners 

• Ensure compliance with transportation regulations, routing requirements, and internal logistics standards 

Data, Reporting & Continuous Improvement 

• Maintain and analyze logistics dashboards, delivery performance reports, freight cost trackers, and KPI scorecards 

• Identify operational bottlenecks and recommend process improvements across fulfillment, transportation, and returns 

• Support optimization projects, including network flow, packaging, routing, and 3PL operational enhancements 

• Ensure all logistics data is clean, timely, and consistent across systems and partners 

• Support Vendor Compliance with 3PL data capture and reporting 

Cross-Functional Leadership & Collaboration 

• Partner with E-Commerce, Stores, Digital, and Customer Experience teams to ensure delivery speed and accuracy meet customer expectations 

• Collaborate with Merch Planning, Inventory Management, and Vendor Compliance to support inventory flow, seasonal readiness, and vendor performance 

• Coordinate with Visual Merchandising and Store Operations teams on store-related shipments 

• Assist in developing contingency plans for weather delays, carrier disruptions, and operational exceptions that impact service 

• Communicate clearly and proactively with internal stakeholders on shipment status, risks, and resolutions 

 

Qualifications 

• 3 plus years of