Unit Secretary Sinatra Neuro PT Days

Desert Regional Medical Center is a 385-bed acute-care hospital classified as a stroke receiving center and level 2 trauma facility with an innovative, patient centered and evidence-based Rehabilitation Services Department.  Our compassionate team provides a wide range of inpatient and outpatient services, including acute care rehabilitation, joint replacement & spinal surgery, neurosurgery, ICU, Telemetry, step-down care, skilled nursing, as well as outpatient therapy, hand and lymphedema clinics. 

GENERAL DUTIES:
The Unit Secretary (Health Unit Coordinator) is responsible for maintaining supplies and equipment, performing non-clinical nursing tasks, clerical and receptionist duties for a nursing unit. Access to demographic information and limited Patient Health Information related to job function.
 

DEPARTMENT SPECIFIC DUTIES:    

•    Understand the Trauma patient policy of having a number instead of a name, helping to ensure patient safety.
•    Obtains information and interpret information in terms of the patient’s needs.
•    Demonstrates knowledge of growth and development. 
•    Understands the range of treatment needed as appropriate to the ages of the patients served.
•    Maintains confidentiality of the patient.    
•    Communicates consistently with Clinical Manager and Bed Control in a pleasant and calm manner.    
•    Performs receptionist duties, answers phones and nurse call system, takes messages, greets and directs visitors and other hospital personnel.                            
•    Consistently answers questions and directs visitors and the patients’ family members in a courteous manner.    
•    Consistently assists physicians and other hospital personnel with locating patients, charts, and answering questions at the time of request.
•    Consistently follows appropriate lines of authority when communicating information and/or screening calls (according to unit guidelines).
•    Consistently answers in-coming telephone calls within four rings: Responds to caller’s needs or refers telephone calls to appropriate person/department.
•    Consistently assembles patient’s record within 30 minutes of transfer.
•    Maintains current and previous records according to unit policies/procedures.
•    Consistently keeps medical records in designated area.
•    Obtains chart copies for transfer to another facility before discharge.
•    Consistently maintains the integrity of the discharge chart for medical records.
•    Consistently enters orders correctly into the CERNER System in a timely manner.
•    Consistently follows appropriate CERNER downtime procedures (hard copy).
•    Consistently signs, times and dates all transcribed orders as required.
•    Consistently notifies nurse caring for patient of any STAT orders when written.
•    At time of admission and on-going, documents allergies on medication administration record, physician order sheet, front of chart and kardex, and inputs info on the PMI screen.  Maintains kardexes and to ensure complete and accurate.
•    Assists the RN in clarifying illegible or confusing orders information in order to facilitate patient follow-up.
•    Show evidence of input into unit effectiveness; attends all staff meetings, and/or reads and signs 100% of staff meeting minutes.  (Unable to exceed standards).
•    Participates in unit quality improvement activities as assigned.
•    Gives end of shift report regarding pending issues to oncoming HUC or appropriate staff person.
•    Uses all functions of computer system:  transfer, discharge census sheets, reports, print functions, etc.
•    Consistently keeps patient computer screen updated.
•    Obtains preliminary reports as needed.
•    Transports needed items to/from lab, pharmacy, or other departments as needed.
•    Obtains emergency equipment as needed.
•    Completes other non-direct patient care duties as directed.
•    Consistently checks pre-established unit inventory and orders needed supplies.
•    Takes responsibility in utilizing and directing volunteers.
•    Consistently follows Infection Control Policies including proper handling of specimens and hand washing.
•    Consistently assists in providing a safe environment by following all fire and safety precautions.
•    Reports, documents, and takes appropriate action (by the end of the shift) for incidents or quality issues that may affect the patient’s or staff’s well-being. Assists in completing emergency forms, i.e., Fire Alarm Drill Log.
•    Consistently reports broken equipment and/or needs for repairs and tags equipment appropriately.
 

POSITION QUALIFICATIONS:

Required:

• High School Diploma or GED