Assistant Relocation Project Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

Lead strategic relocation excellence as an Assistant Relocation Project Manager with JLL, where you'll be responsible for comprehensive move project outcomes, customer satisfaction, move communication, and transparent cost reconciliation across all move-related activities while meeting financial objectives through forecasting, budgeting, and variance analysis. You'll work in coordination with occupancy planning managers to lead move teams through all activities while serving as an effective "change agent" reviewing current processes, policies, and practices to initiate beneficial improvements. This role positions you as a leader in workplace mobility operations, where your expertise in project management, team supervision, and vendor coordination will directly impact operational efficiency and client satisfaction. Your leadership will contribute to JLL's relocation excellence while you manage professional teams, oversee comprehensive project documentation, and act as a JLL ambassador maintaining core values of Teamwork, Ethics, and Excellence across site operations.

What your day-to-day will look like:

• Project Leadership & Management: Plan, budget, oversee, and document all aspects of specific projects while scheduling and running pre-move meetings providing timelines, strategy, and schedules, and collaborating with supply chain to run RFPs for move projects
• Team Leadership & Development: Manage, develop, and supervise professional, creative, energetic, and detail-oriented teams delivering extraordinary events while providing excellent onboarding, training, and team building in supportive environments
• Move Coordination & Execution: Schedule movers and alert security providing names for badging, coordinate disconnects and reconnects of technology systems, remain on-site for all vendors and customers during moves, and review completed moves making adjustments
• Customer Experience Management: Create and maintain comprehensive project documentation, meet with admins and team managers guiding them through logistics and move details, and define project scope in collaboration with senior management
• Post-Move Support & Follow-Up: Schedule and run post-move activities, provide welcome communications with new location information, coordinate vendor scrap pickup and furniture recycling, provide punch lists to vendors, and clear origin location contents
• Financial Management & Analysis: Meet financial objectives by forecasting requirements, preparing annual budgets, scheduling expenditures, analyzing variances, and initiating corrective actions while maintaining cost transparency
• Strategic Leadership & Innovation: Participate in individual performance management programs and personal development planning for team members, align with facilities leadership team acting in managerial capacity, and support teamwork, cooperation, and performance excellence

Required Qualifications:

• College preferred but not required with at least 3 years of experience in corporate environment and minimum 2 years of supervisory experience in related field
• Proven supervisory experience with ability to manage, develop, and supervise professional teams while providing onboarding, training, and team building in collaborative environments
• Proficiency in range of information technology tools and platforms with ability to coordinate technical systems, manage project documentation, and utilize various software platforms
• Excellent written and verbal communication skills with strong presentation abilities for effective stakeholder engagement across all organizational levels and client interactions Strong analytical and organizational capabilities with proven ability to manage complex relocation projects while maintaining accuracy in logistics coordination and financial management
• Ability to plan, budget, and oversee comprehensive project aspects while coordinating multiple stakeholders, vendors, and timelines ensuring successful project delivery Capability to serve as effective "change agent" reviewing processes, policies, and practices while initiating discussions regarding beneficial improvements and oper