Customer Service Delivery Advocate - 4 day work week!
CarvanaAbout the role
<p> </p> <p>We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!</p> <p>Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? </p> <p><strong>Shift Requirement: </strong>The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.</p> <p><strong><em data-stringify-type="italic">Location: </em></strong>This position will be based out of our location in <strong>Heath, OH, 43056.</strong></p> <p><strong>Unlock Your Earning Potential!</strong></p> <p>We offer a competitive starting hourly rate of $20/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:</p> <ul> <li><strong>Pay Range:</strong> $20-$22 hourly</li> <li><strong>Starting Pay:</strong> $20/hr</li> <li><strong>At 3 Months: </strong>$20.50/hr</li> <li><strong>At 6 Months: </strong>$21/hr</li> </ul> <p>In your first year, you can progress from $20/hr to $22/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.</p> <p>And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. </p> <p><strong>Benefits + Perks: </strong><strong><br></strong><br>We continually invest in our team members’ success because when our team members grow, we grow. Here is how we invest in you: </p> <ul> <li>Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons</li> <li>Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.</li> <li>Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy a
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