Senior Strategy & Operations Analyst

Bamboo Health is the leader in Real-Time Care Intelligence™ solutions aimed at improving lives for everyone experiencing physical and behavioral health challenges. We are driven by our mission to empower clients to deliver seamless, high-quality and cost-effective care during pivotal moments to improve health outcomes. From coast to coast, Bamboo Health partners with all major retail pharmacy chains, 52 states and territories, 100% of the top 10 best hospitals and more than half of the country’s largest health plans to improve more than 1 billion patient encounters annually. Join us in improving lives during pivotal care moments! 

Summary:

The Senior Strategy & Operations Analyst supports strategy, operations, and growth initiatives across government and channel partnerships. This role works closely with teammates across Growth, Operations, Finance, Marketing, Revenue Operations, and Technical Project Management through both direct collaboration and dotted-line partnerships.

This is a hands-on, execution-focused role for someone who is comfortable managing multiple workstreams, navigating ambiguity, and translating research and analysis into clear, actionable outcomes that support business objectives.

What You’ll Do:

• Support strategy, planning, and day-to-day operations through project management, research, analysis, and cross-functional coordination
• Collaborate closely with internal partners across Growth, Operations, Finance, Marketing, Revenue Operations, and Technical Project Management, often through dotted-line working relationships
• Conduct research to support outreach and engagement with counties and states
• Track, analyze, and communicate new funding streams, legislative models, and policy programs via presentations, memos, webinars, email, and Slack updates
• Manage and maintain legislative tracking in Quorum, providing regular updates to state teams on key elections, major bills, funding opportunities, and policy impacts
• Coordinate with Marketing to ensure timely, high-quality completion of collateral for legislators and other outreach initiatives
• Support enhancements to pricing methodology and analyze utilization trends for channel partners
• Build and maintain market, utilization, and partner models to inform go-to-market strategies
• Leverage data, analysis, and modern tools (including AI-enabled solutions) to identify patterns, improve reporting, and support more efficient operational and invoicing workflows
• Research and assess new markets and partnership opportunities
• Partner with Operations, Finance, and Revenue Operations to support existing partnerships, including troubleshooting invoicing, reporting, and operational issues
• Coordinate with Technical Project Management to support partnership operations and implementation needs as required

What Success Looks Like…

In 3 months…

• Priority 2026 initiatives are supported by clear project plans, timelines, and ownership
• Regular internal communications on legislation, funding, and policy developments are established and reliable

In 6 months…

• Utilization tracking and reporting processes for channel partners are improved and consistently adopted
• Invoicing and operational issues are reduced, with fewer disputes, faster resolution times, and improved partner satisfaction

In 12 months…

• Research, analysis, and cross-functional coordination contribute to measurable pipeline growth across all three growth verticals

What You Need:

• 4+ years of relevant experience in strategy, operations, analytics, consulting, policy, or project-based roles
• Strong project management skills with the ability to manage multiple priorities and workstreams
• Demonstrated experience working cross-functionally, including navigating dotted-line relationships
• Ability to influence and collaborate with teammates to improve processes, communication, and outcomes
• Strong research and analytical skills, with the ability to synthesize information into clear insights and recommendations
• Comfort navigating details while maintaining momentum and follow-through
• Ability to adapt to changing priorities in a fast-paced environment