Senior Systems Engineer

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. 
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What We Offer:
•    Impact - The work you do here matters to millions. 
•    Growth - Philadelphia is growing, why not grow with it? 
•    Diversity & Inclusion - Find a career in a place where everyone belongs.
•    Benefits - We care about your well-being.
 

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.

Job Description

The PPD Platform Engineering team is responsible for the cross-platform technologies that provide technical delivery of applications and services used in day-to-day operations. The Senior Systems Engineer is responsible for areas of infrastructure, which includes data storage, business continuity management, Active Directory, server virtualization, disaster recovery strategy, and other related infrastructure needs. In addition, this role is expected to act as primary subject matter expert on specified IT platforms. This is a technical position which encompasses management of backup policy, Active Directory needs, storage architecture administration, server engineering, infrastructure planning, design, and implementation as well as network security. This role is critical within the Philadelphia Police Department's IT infrastructure, thus sound technical knowledge in these subject areas as well as consistent reliability is required. Professional skills along with the ability to work within a team are also necessary. The applicant will also be part of on-call rotation once the probation period as has been successfully completed.

Essential Functions

• Providing primary engineering support and administration of storage and server infrastructures
• Performing active security and vulnerability monitoring of systems on platforms such as Crowdstrike, ActiveEye, Rapid7, CyberSence, and MS-ISAC
• Administrating enterprise storage (SAN and NAS), including performance tuning, activity monitoring, capacity planning, and firmware management
• Acting lead on on-prem virtualization and cloud infrastructures
• Acting lead on tier 3 systems incident assessment and problem management
• Managing backup infrastructure including schedules, retentions, and quality assurance
• Planning and implementing software and firmware upgrades
• Being engaged in applications deployment projects and migration activities
• Participating in server monitoring, including performance and security assessments
• Active lead on Active Directory implementation, administration, and maintenance activities
• Provide technical feedback as SME on infrastructure projects, efforts, and activities
• Participate in peer mentoring exorcises for team development
• Address infrastructure needs as circumstances arise

Competencies, Knowledge, Skills and Abilities

Strong background in VMWare technologies on administration and management including:

• VMware vCenter and vSphere
• Site Recovery Manager
• ARIA Operations (Formerly vRealize Operations) 
• Aria Operations for Networks (Formerly vRealize Network Insights)
• NSX
• Strong foundation with networking tech