Hospice Liaison
Providence CareAbout the role
Job DetailsJob Location: Simpsonville (Upstate) - Simpsonville, SC 29680Position Type: Full TimeAs a Hospice Liaison, you will serve as the primary point of contact for new business development, referral management, and community outreach. You will represent our hospice services to facility staff, attending physicians, hospitals, patients, and families, ensuring they understand our compassionate approach to end-of-life care. Your role will include public relations, education, and fostering relationships between our hospice team and the communities we serve.
Key Responsibilities
Identify, develop, and maintain relationships with referral sources to drive patient admissions
Implement and contribute to strategic marketing and outreach initiatives
Provide education on hospice services and end-of-life care to healthcare providers, facilities, and the community
Maintain accurate records, including sales call logs, referrals, and expense reports
Address service concerns, resolve issues promptly, and provide exceptional customer service
Adapt to evolving business needs and demonstrate professionalism in difficult situations
Exhibit strong communication, negotiation, and public speaking skills
Work independently with a self-driven, results-oriented approach
QualificationsEducation
Bachelor's degree in a relevant field preferred.
Experience
Minimum 3 years of successful outside sales experience in healthcare, hospice, or a related industry
Proven ability to develop and maintain referral networks
Strong knowledge of hospice services and the ability to educate referral sources on benefits
Skills and Abilities
Excellent verbal and written communication, including public speaking and presentations
Ability to customize messaging based on different audiences
Agile and creative problem-solving skills with an entrepreneurial mindset
Self-motivated with the ability to work independently and manage a sales territory
Strong organizational skills with attention to detail
Requirements
A valid driver's license and reliable transportation (registered and insured).
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