Field Service Engineer

Residency Requirement

 

Employees must be Boston residents on their date of hire and for the duration of their

employment subject to BWSC policies and collective bargaining agreements.

Overview

Position Purpose:

Performs various professional and technical engineering work for the Operations Division.  Responsible for maintaining and improving upon the efficiency and effectiveness of all areas under his/her direction and control.  

 

Responsibilities

Essential Functions:

(The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)

• Prepares technical and professional reports for submission to regulatory authorities and agencies. 
• Utilizes and instructs personnel in the use of Closed Circuit Television (CCTV) equipment to inspect the condition of sanitary sewer and storm drain infrastructure.  Prepares condition assessment reports to document the results of field investigations performed and recommended corrective measures.
• Performs office work: updates various databases, writes technical reports, completes work orders, documents and catalogues inspection data.
• Performs and oversees personnel in the installation, calibration, and maintenance of sewer meter and other electronic recording equipment.  Download sewer meter data and perform analysis and prepare graphics to interpret flow, velocity and level measurements.
• Develop procedures and scope for water distribution leak detection surveys as well as their implementation as performed by BWSC personnel or consultants.
• Oversees personnel conducting sewer dye testing and may perform testing to ensure proper connections to sanitary and storm drain lines.

• Performs diagnostic tests including: rain gauge analysis and maintenance, fire flow testing, smoke testing, measurement and documentation of groundwater well readings, survey level runs, illegal connection investigations, and inflow connection investigations; prepares GIS corrections.
• Acts as a hazardous material spill response representative; investigates reports of illegal dumping, oil spills, and other hazardous materials that may enter the BWSC sewer/drain systems and harm the ecosystem that exists in our harbor via the outfalls. Collaborates with Boston Police and Fire Hazmat and Boston Environmental Strike Teams.
• Manages Commission contracts for CCTV, Leak detection and other related professional services.
• Maintains public relations customer service in order to ensure best possible outcome for the customer.
• Performs similar or related work as required, directed or as situation dictates.

Qualifications

Recommended Minimum Qualifications:

Education, Training and Experience:

Bachelor’s Degree in Civil Engineering. Three to five (3 – 5) years related experience required with some supervisory experience highly preferred.  Must possess a valid Massachusetts Driver’s License.

 

Knowledge, Ability and Skill:

Knowledge:  Working knowledge of civil engineering and engineering survey and design. Working knowledge of drafting. Basic knowledge of public works construction. Working knowledge of computer applications to engineering. Working knowledge of local and state regulations.

Ability: Ability to interpret complex blueprints and drawings.  Ability to perform complex mathematical equations.  Ability to write accurate detailed reports, supervise personnel, and conduct water surveys. Works in a group setting in a fast-paced work environment.  Ability to perform technical research, compile comprehensive reports, and properly apply the findings, assesses conditions in a variety of locations and determine proper course of action needed.  Deals effectively and diplomatically with the public, consultants, officials, department heads and other constituencies.

Skill: Strong interpersonal skills. Excellent written and verbal communication skills. Proficient computer skills including MS Office applications including Access, Outlook, Paint and Excel, and specialized software including AutoCAD and HydroCAD.  Skill in operating all listed tools and equipment. 

 

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may b