Director, Delivery Leader (IT Solution Delivery)/(Program Manager) - Nationwide Financial

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

At Nationwide Financial, technology delivery is foundational to how we serve customers, partners, and the broader financial ecosystem. We are seeking a seasoned Director, Delivery Leader / Program Manager who can ensure operational excellence today while leading the transformation toward a more modern, product-centric future.

Nationwide Financial is seeking a Director, Delivery Leader/Program Manager to lead technology delivery across critical business-to-business ecosystem, data warehousing, Financial Operations and Actuarial capabilities. This role is central to ensuring operational stability today while accelerating modernization for the future.

You will oversee IT delivery for essential platforms including payments, securities trading, eB2B integrations, actuarial services, document management, and data warehousing, partnering closely with business and enterprise leaders in a highly regulated environment.

As Nationwide evolves from a traditional project‑based model to a product‑centric operating model, this role provides the leadership needed to ensure strong governance, disciplined execution, and effective risk management—while enabling faster, more responsive delivery.

If this opportunity aligns with your leadership experience and passion for delivery excellence, we welcome the opportunity to connect with you.

This role will work a hybrid schedule coming into the Columbus, Ohio office 2 days per week on Mondays & Tuesdays. 

This role does not qualify for employer-sponsored work authorization.  Nationwide does not participate in the Stem OPT Extension program.

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Job Description Summary

If you’re passionate about delivering technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Our industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!

As a Delivery Leader you’ll be responsible for delivering value and outcomes. Delivery leaders are expected to have an end-to-end vantage point on delivery, manage dependencies, remove blockers, engage partners, manage financials, maximize vendor relationships, and enable an iterative delivery of value. You will need to keep pace with software delivery and organizational change methods and tools. Delivery leaders should also understand relevant Financial and Agile/Lean/DevOps tools and techniques.

Job Description

Key Responsibilities: 

• Responsible for the End to End management of associates including but not limited to performance management, salary planning, training, development, workforce planning, hiring, and disciplinary actions; and attracts, hires, engages and develops the team through impactful recruitment, coaching and feedback.

• Accountable for the delivery of expected business outcomes, realization of benefits as outlined in the business case, drives incremental value, drives incremental planning, and drives dependency scope definition.

• Responsible for the communication, critical issue, visibility, change management guidance to deliver business outcomes.

• Managers the facilitation of contract negotiations, statement of work development and ensures our vendors are making expected progress.

• Drives the prioritization of work, handles complex issues/risks, governs dependencies.

• Leads all aspects of the delivery of status/health reports to drive value delivery tracking (ex: KPIs), optimizes the flow of value and ensures demand/capacity is managed.

• Manages and consults on complex and/or project/product financials.

• Serves as the top professional/coach to others around delivering business outcomes, benefit realization, agile delivery, and Lean.

• Active profession participant through communities of practice, industry involvement and/or standards organizations.

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