Legal Operations Manager, Contracts

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks.  And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together. 

Job Description

Your Career

Reporting to the Head of Legal Operations, this role will be supporting a high-performing global legal team by leading the operational and technical functions of the contract management systems and processes.  This role will oversee our CLM digital transformation project to automate, simplify and streamline our contracting processes; as well as oversee the contracting operations including the administration, processing, storage, and reporting associated with all corporate agreements. 

A successful candidate will be expected to provide pragmatic, creative, collaborative, and solution-oriented legal support throughout the company. This position requires an experienced communicator and problem-solver that must be able to prioritize effectively and drive issues to resolution within a team environment focused on growth, execution, and process improvement.

Your Impact

• Act as the Legal Project Lead for company-wide digital transformation projects that impact legal contract processes, which will include implementing a new contract management system and transitioning existing workflow automation solutions
• Act as the administrator for Contract Lifecycle Management (CLM) system, while developing and managing process documentation and ongoing support to legal and system users including system training
• Maintain contract operations and enforce data integrity guidelines by performing quality-check and audits of systematized contract data to ensure its captured and properly completed
• Manage legal intake processes and develop governance to implement system updates, contract template changes, and process change requests
• Maintain contract templates, contract exhibits, revision change log, and revision communications and ensure the repository is configured for use by all appropriate user groups
• Partner with cross-functional teams to identify opportunities to improve contract effectiveness and develop a plan to implement changes within workflow automation and contract management systems that enhances our legal service delivery
• Liaise with Legal IT Product Manager, corporate IT, and vendor technical teams on technical solution design and delivery
• Design, generate, and distribute reports based on legal and business team requirements
• Keep current on the latest legal operations industry trends and developments and identify opportunities to implement best practices

Qualifications

Your Experience

• Previous corporate legal department or law firm experience is required
• 3+ years of experience implementing and/or managing CLMs, and other contracting technologies (e.g. self-service tools, workflow automation, document builders etc) in global, matrixed environments (Experience with Ironclad is a plus)
• 5+ years of experience of hands-on program/project management experience driving complex, cross-functional projects
• Excellent verbal and written communication skills, including the ability to develop and execute thought leadership presentations, as well as explain complex legal/automation concepts to a wide variety of audiences
• Superior interpersonal skills to bring consumers, partners, and internal teams along on the journey to create program vision and implementation roadmaps
• Advanced user of program management tools such as G-Suite productivity tools, SmartSheets, eSignature such as DocuSign or AdobeSign etc is preferred
• Experience with G-Suite, Slack, Salesforce, Ironclad, Apttus, and ServiceNow is helpful but not required
• Strong bias for action to get stuff done
• A collaborative and empathetic team leader

Additional Information

The Team

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