Sr. Business Analyst, Surface Transportation - Data and Analytics

Have you ever seen a smile on someone’s face when a package from Amazon arrived only a day after ordering? Have you ever ordered a product on Amazon websites and when the box arrived wondered how you got it so fast? Have you asked yourself how it is possible for Amazon to deliver millions of packages across Europe?
Are you passionate about data? Do you want to create the next-generation tools for intuitive data access for transportation operations?

Then we want to hear from you.

We are looking for an experienced Sr. Business Analyst to help setup and deliver robust, structured reporting, and analytics for the all the areas included in the Amazon Transportation Services (ATS) Surface Transportation organization. You will be a key contributor to shaping our strategic streams by equipping the business with tools and insights to drive the different projects and take business decisions.
The growth of the business and the increasing complexity of the European transportation network make this role an exciting, interesting, and very challenging proposition.

You will have an eye for detail, are proficient in SQL and have a knack for solving challenging data and reporting challenges. The role requires you to feel comfortable working with and clearly communicating with other functional teams, regionally and globally.

You would be a great fit for this role if you :

• Can use your analytical skills to generate and implement innovative and disruptive ideas
• Can solve complex analytical problems and drawing conclusions from large data sets
• Continuously strive to learn new skills and knowledge areas to grow, develop, and better serve our customers
• Work closely with managers and stakeholders from diverse and dynamic teams
• Own and define metrics for a specific business areas, anticipating business needs and proactively proposing analytics solution to support business decisions making

Key job responsibilities
• Collecting, analyzing and coordinating quantitative data and creating meaningful reports/dashboards to define business improvement and cost reductions
• Root cause analysis and uncovering core issues using data, then assisting the business improve and creating new measures
• Recommending, developing, and implementing policies, processes and programs that guide the organization in maintaining and improving its current position and profitability
• Establishing and maintaining accurate operating and business metrics
• Providing and communicating reporting and analysis to senior stakeholders
• Partner with senior business stakeholders to define prioritization and quarterly roadmap of projects
• Developing the right performance indicators and maintaining them at scale
• Working with data source providers and technology teams to ensure that key decision data is accurate, automated and timely
• Handling complex priorities and providing level-headed guidance during ambiguous/unexpected events.

About the team
Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.

We are open to hiring candidates to work out of one of the following locations:

Munich, BY, DEU

Basic Qualifications

- Bachelor's degree in finance, accounting, business, economics, engineering , analytics, mathematics, statistics or a related technical or quantitative field
- Experience with SQL
- Experience defining requirements and using data and metrics to draw business insights
- Experience with Excel
- Experience making business recommendations and influencing stakeholders
- Experience in financial/business analysis
- Experience with QuickSight dashboard and visual creation
- Strong written and verbal communication skills in English.

Preferred Qualifications

- Experience communicating results and business/marketing impact of analytical deep dives to senior leadership
- Experience with AWS services including S3, Redshift.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult o