Senior Operations System Engineer

Company Overview

Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world.   For over 20 years, Iridium’s unique network and services have supported critical communications needs for individuals, businesses, and the evolving Internet of Things.

 

At Iridium, we understand the importance of staying connected and the limitations of traditional communications networks. People across the globe, including first responders, humanitarians, global militaries, scientific researchers, and lone workers, as well as ships, aircraft and remote operations all rely on Iridium to stay connected. We take our responsibility for providing these essential communications very seriously and pride ourselves on offering a reliable lifeline when needed.  Likewise, Iridium is committed to providing an exciting and innovative workplace, where employees are challenged to think outside the box and collaborate on new, bold ideas and solutions.  Our talented teams are passionate about their work and the impact our company makes around the world.  Iridium fosters an empowering and inclusive culture that allows employees to genuinely be their best selves.   We are looking for others who want to join this truly unique company that celebrates our employees and provides the opportunity to truly make a difference in the world.

What We’re Looking For:

Iridium is seeking a Senior Operations System Engineer to join our System Engineering team supporting the Space Development Agency (SDA) effort. As a Senior Operations System Engineer, you’ll be responsible for interfacing between the Iridium Operations team supporting the SDA and the Iridium System Engineering team in developing artifacts associated with the operations of the mesh network and ground segment.   You will provide critical operations and integration support to improve our efficiency and effectivity by implementing processes, procedures, checklists and software tools for ground and satellite operations.  Working in this role, you’ll interface with the United States government in dealing with Iridium generated and delivered System Engineering documents that govern operations at the SDA operation centers. 

 

This position requires an active/current Secret Security Clearance or the ability to obtain a Secret Security Clearance (A U.S. Security Clearance that has been active in the past 24 months is considered active).

What You’ll Do:

• Be responsible for the generation and development of System Engineering documentation as it relates to SDA Operations
• Be accountable to the SDA System Engineering lead and act as the main liaison to the Iridium Operations lead in support of the SDA
• Identify and autonomously implement ideas, solutions, processes, procedures, and checklists focused on continuous process improvement, more efficient operations, and reduced service impacts.
• Manage the adjudication, approval, and coordination of discrepancy report identification and implementation
• Maintain existing operational tool suite focusing on seeking improvements for streamlined automated and mechanized satellite ground operations
• Support cross-functional efforts and special operations projects with small team sizes spanning multiple Iridium groups with minimal external interfaces.
• Coordinate and support the testing and implementation of operations bug fixes for ground software builds.
• Support the Operations team to facilitate crew training for recurring scenarios, ops affecting upgrades, and the Operational Crew Training and Certification process.
• Ensure Operations team is provided with all deliverables pertaining to ops affecting upgrades prior to Transition to Operations - to include Delta Training, new user manuals, design documentation, or any other relevant documentation.
• Support Operations team in System Anomaly Meetings to aid in fault identification, isolation, and restoration.
• Surge with the System Engineering team on all efforts pertaining to SDA Operations

What You’ll Need to Succeed:

• Bachelor’s degree in Engineering, Computer Science, Mathematics, or STEM related field
• 8+ years of experience; or an equivalent combination of work experience in satellite operations system engineering, integration and test, and software development
• Possess a passion for the Operations environment and the ability to clearly translate operational processes into system engineering artifacts/deliverables.
• Excellent communication skills, with the ability to clearly convey products, deliverables, analyses, and/or issues to groups outside of your team or those who are unfamiliar with the topic.
• Have confidence and be able to easily build relationships