Retail Strategy and Operations Analyst

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. Through our work, we are committed to contributing to a sustainable future, both for fashion and for our employees. Authenticity is a core component of our business; we value it in our products and we celebrate it across our teams by encouraging every TRR employee to bring their REAL authentic selves to work each day. We’re hiring, and we’d love for you to join our dynamic team!

 

The Retail Strategy and Operations Analyst will provide strategic analysis to identify and evaluate trends in Retail. The Analyst will be responsible for building models, reviewing reporting, and making recommendations to increase supply and drive overall growth. Responsibilities will range from strategic (driving analyses to identifying Supply opportunities, modeling for Test and Learns) to operational/tactical (reviewing and recapping reporting, identifying opportunities). You will project manage and work cross-functionally with our sales, marketing, operations, product, and technology teams to maximize the Retail organization’s contribution to the business.

What You Get To Do Every Day

• Drive Test and Learns and Pilots, and support Projects and Rollouts 
• Provide analytical and reporting support to senior Retail leadership.
• Partner with Retail Operations on projections, models, and other analyses.
• Manage cross-functional projects with our sales, operations, technology, and HR partners to optimize the client experience and achieve operational efficiencies.
• Analyze Retail Key Performance Indicators (KPIs) and support Retail with weekly, monthly, and quarterly reporting.
• Evaluate business performance, diagnose root causes, and prescribe action informed by data-driven insights.
• Build models to evaluate the economics, value, and opportunity costs of strategic initiatives, new stores, and remodels.

What You Bring To The Role

MInimum Requirements:

• Bachelor’s degree 
• 3+ years’ experience in Data Analytics, Business Planning, and Project Management, in a high growth, fast-paced environment
• Problem solving, decision-making, and process-improvement skills
• Effective written, visual, and verbal communication skills
• Experience analyzing data/tools/reports
• Proficient in Excel and other data analytics tools 
• Attention to detail and ability to understand the core operations of supply and demand channels

Preferred Requirements:

• Bachelor’s degree in Math, Finance, or MIS is preferred
• Experience working with Salesforce, Looker, and Google Suite
• PMP or other relevant project management certifications

Compensation|Benefits|Perks

• Employee Stock Purchase Plan (purchase stock at discounted rates)
• 401K (with company matching up to $1000)
• Medical, Dental & Vision Insurance
• Paid parental leave
• Unlimited Discretionary Time Off (DTO) & 9 Paid Holidays
• Up to 40 hours of paid time off is available to cover missed shifts following a positive COVID-19 diagnosis

The expected salary range for this role is $87,210.00 - $105,060.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

GHR8529 #LI-KR50 #LI-Remote

 

 

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations.

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