Operations Support Specialist I-CC

SUMMARY:

This is an entry level position responsible for providing internal customer service with a broad range of operational support activities for local and regional Pike Engineering operations. This role will report to a Supervisor or Manager in a Pike Engineering office.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Under supervision the individual in this role is expected to:

 Input information accurately from a variety of sources into computer database or applications to support time and expense entry, work management, invoicing, AP, expense reconciliations or and other processes as assigned.

 Provide general administrative and clerical support including mailing, scanning, and copying. May serve as the receptionist for the Pike Engineering facility. 

 Run reports from a variety of tools or systems and review data inputs/outputs for completeness and correctness 

 Arrange employee engagement activities in the office.

 Prepare and modify documents including correspondence, reports, drafts, memos and emails as directed

 Meet established deadlines and deliver requested information in a timely manner

    Scheduling and coordinating meetings and appointments; maintain the master calendar of in-house meetings and manage employee calendars & availability

  Support company and client sponsored events by organizing and scheduling catering, facilities, restaurants, or other vendors as necessary.

  Maintain a variety of general administrative reports and databases including fleet, phone lists, storm rosters, occupancy and PPE assignment. 

   Cost-effectively monitor and order office supplies as required

  Assist with new employee on-boarding process

  Assist with maintaining fleet vehicles with coordinating and managing maintenance appointments and tracking mileage. Outfitting fleet vehicles with required up-to-date equipment. 

  Perform other dutiesas assigned by management.

COMPLEXITY OF WORK:  Semi-routine; majority of work covered by established procedures.

RELATIONSHIP OUTSIDE WORK GROUP:

Exchange of information, which occasionally requires tact and/or diplomacy.

SUPERVISORY RESPONSIBILITIES: N/A

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities