Senior Advisor - Assistant Commissioner, Workforce Operations

Job Description

Permanent employees in the title and those that are reachable on the civil service list are eligible to apply.

DCAS's mission is to make city government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies what we do ensures that all agencies can deliver on their mission. Our reach touches every facet of city government and is instrumental to the successful day-to-day operations of the City of New York.

Our commitment to equity, effectiveness, and sustainability guides our work providing City agencies with the critical resources and support needed to succeed, including:

- Recruiting, hiring, and training City employees.
- Managing 55 public buildings.
- Acquiring, selling, and leasing City property.
- Purchasing over $1 billion in goods and services for City agencies.
- Overseeing the greenest municipal vehicle fleet in the country.
- Leading the City's efforts to reduce carbon emissions from government operations.

When you work at DCAS, you're not just working for one agency, but in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at nyc.gov/dcas to learn more about the work we do.

DCAS Human Capital (HC) is responsible for maintaining the Civil Service system for the City of New York. HC recruits and identifies the best-qualified candidates for City employment, administers Civil Service exams for positions and provides City agencies with a qualified pool of candidates to fill their hiring needs in a manner consistent with the State Constitution, Civil Service Law and laws governing equal employment opportunity. In addition, HC develops and interprets Citywide policies and programs; develops and conducts professional development and employee training programs; and implements the City's provisional reduction/avoidance plan, among other critical functions.

The Senior Advisor will serve as a key strategic partner to the Assistant Commissioner for Workforce Operations, providing high-level advisory support on citywide workforce initiatives, recruitment strategies, workforce planning, and learning and development programs. This individual will drive long-term workforce transformation by offering expert guidance, data-driven insights, and policy recommendations that strengthen the City’s ability to attract, develop, and retain top talent.
This role requires a seasoned workforce strategist with deep expertise in recruitment, talent development, workforce analytics, and operational efficiency. The selected candidate will work closely with senior leadership, external stakeholders, and agency partners to implement impactful workforce solutions.

Key Responsibilities:

- Advise the Assistant Commissioner on strategic priorities, workforce challenges, and operational improvements to support citywide workforce initiatives.
- Track and manage key workforce operations priorities, ensuring timely follow-up and alignment with agency goals.
- Support internal service delivery improvements, fostering greater transparency, communication, and collaboration within Workforce Operations.
- Lead strategic projects from inception to completion, managing cross-functional collaboration and performance tracking.
- Ensure compliance with local laws and required reporting, keeping Workforce Operations in adherence to legal mandates.
- Develop, review, and refine reports, status updates, talking points, and presentations for senior management and external stakeholders, ensuring clarity, accuracy, and strategic alignment.
- Oversee Citywide Learning & Development teams, managing leadership development, open enrollment training, and business services.
- Direct the selection of training vendors, Citywide training catalog development, scheduling, marketing, and evaluation of professional development programs at the Citywide Training Center.
- Execute marketing and outreach strategies to promote training opportunities and increase engagement among City employees.
- Monitor workforce training participation trends, feedback, and learning outcomes, using data to refine offerings and instructional methods.
- Manage relationships with agency training liaisons and external vendors, ensuring quality and alignment with workforce goals.
- Work collaboratively with Workforce Operations leadership team ensure alignment with LOS goals and initiatives.
- Conduct research on workforce development trends and best practices, identifying opportunities for process improvements and policy reforms.

To Apply:


Please go to www.nyc.gov/careers and search for Job