Office Manager, Madrid

<h3>Strength in Trust </h3> <p>Imagine being part of an organization dedicated to unlocking the potential of every company to thrive while championing what's good for both people and the planet. At OneTrust, we leverage cutting-edge technology and a pragmatic approach to privacy, GRC (governance, risk management, and compliance), ethics, and ESG (environmental, social, and governance) to create a straightforward platform that amplifies the global push for Trust Intelligence.</p> <p>Trust serves as the bedrock of every successful business, and OneTrust delivers the technology that empowers you to transform the promise of trust into reality.  We recognize and reward top talent with competitive total packages, including equity for all, performance bonuses, and retirement savings with matching contributions.</p><h3>The Challenge </h3> <p>The Global Real Estate and Workplace organization is dedicated to setting, implementing, and optimizing an integrated, inclusive, sustainable, safe, and secure physical and digital workplace experience for OneTrust’s distributed workforce. The Global Real Estate and Workplace team is comprised of Workplace, Operations, Corporate Technology, and Physical Security.</p> <p>As the Workplace Associate, you will be responsible for being the primary point of contact for employees and leadership. This includes creating a welcoming and warm community environment, supporting events, and running the day-to-day of hospitality for OneTrust.</p> <p>This position reports to the Senior Workplace Manager in Madrid.  </p> <h3>Your Mission </h3> <ul> <li>Front Desk/ Ambassador: You will be responsible for staffing the front desk and greeting all employees and leaders, guests, vendors as they enter the space and pass by. You will also be responsible for developing relationships with executive assistants and corporate teams like IT Operations, HR/ People, and Communications to stay up to date on events and changes and be able to execute on supporting employees and leaders as needed.</li> <li>Events, Community &amp; Communication Management: You will be responsible for partnering with the Workplace Manager to plan events and community engagement program to include a mix of in-person and digital tactics. You will manage and drive engagement on the internal channels for employees and respond to questions with a consistent, warm, and clear approach as well as compile content for regular newsletters and updates.</li> <li>Building Operations: You will be responsible for assisting with all aspects of managing the building in Atlanta, including checking that the pantries/ common areas are tidy, stocked and everything is working.</li> <li>Mail &amp; Package Management: You will be responsible for receiving, sorting, and contacting employees about mail as well as tracking shelf time and other aspects of the Mail &amp; Package policy.  </li> <li>Staffing the front desk during high-traffic times. Make a point to greet each person that walks by, learn their names and remember personal details to build a relationship with them.</li> <li>Coordinate regular meetings with the executive assistants of OneTrust’s leadership team to stay updated on travel schedules, preferences, and any upcoming changes so you can proactively plan for them.</li> <li>Manage requests and communications with employees through JIRA in partnership with other GRE &amp; Workplace team members.</li> <li>Build strong relationships with team leaders and points of contact to know and track their workplace needs.</li> <li>Coordinate events, including working within a budget to purchase and set up decorations, catering and other details as specified by Workplace leadership and other team leaders.</li> <li>Design and run programs such as competitions on internal communications channels to drive engagement and build community and connection.</li> <li>Partner with the Employee Trust Groups and Diversity, Equity, and Inclusion groups to design and implement programming in alignment with company agenda</li> <li>Compile and prepare newsletter content to go out to employees on a regular basis.</li> <li>Partner with the Workplace Manager to do walkthroughs of the office and ensure everything is working and up to standard. Move boxes, reset spaces as need be during walkthroughs.</li> <li>Give tours and be a helpful and knowledgeable presence regarding the office.</li> <li>Manage the day-to-day of mail and packaging for OneTrust’s headquarters, including shipping and receiving mail, sorting received mail and contacting employees to come pick up as well as scanning and sending department mail.</li> <li>Support creation and documentation of systems and processes, and the management and maintenance of those systems &amp; processes.</li> <li>Complete other tasks and projects as directed by your manager and GRE &amp; Workplace leadership.  </li> </ul> <h3>You Are </h3> <ul> <li>Knowledge of business processes and professional office etiquette.</li> <li>Demonstrat