Senior Technical Product Manager - Platform & Integration

<p><strong>Location:</strong> Berlin, Germany  <strong>Remote Status:</strong> Fully Remote (#LI-Remote)</p> <p>LivePerson (NASDAQ: LPSN) is a leader in trusted enterprise conversational AI and digital transformation. The world's leading brands use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing uniquely rich data analytics and safety tools to unlock the power of conversational AI for better business outcomes. Fast Company named LivePerson the #1 Most Innovative AI Company in the world.</p> <h3><strong>Position Overview</strong></h3> <p>This candidate will join the LivePerson Platform Product team and be responsible for Core Platform & integration, including Authentication, Secure forms, Security products and FaaS. This is a highly strategic area, handling the processing of billions of messages and routing conversations between brands and their customers efficiently. Our goal is to ensure seamless, intelligent, and scalable message delivery to enhance customer interactions.</p> <p>As the<strong> Senior Product Manager for Platform & Integration</strong>, you will lead the strategy for high-scale infrastructure, focusing on Authentication, Security, and FaaS. You will oversee the development of secure, scalable architectural components that ensure the core platform handles billions of interactions with peak reliability. By collaborating with Engineering and other stakeholders, you’ll transform technical requirements into innovative security and integration solutions for global brands. Ultimately, your leadership will ensure our foundational platform capabilities deliver a seamless, robust, and intelligent environment for enterprise customers.</p> <p> </p> <h3><strong>You Will: Key Responsibilities & Impact</strong></h3> <ul> <li><strong>Product Strategy:</strong> Develop and articulate a clear product vision and strategy for Core Messaging, ensuring alignment with the company's goals and strategic advancements.</li> <li><strong>Feature Prioritization:</strong> Define, review feature requests, and prioritize product features and enhancements based on customer feedback, market research, competitive analysis, and business objectives, focusing on message processing, real-time routing, and system scalability.</li> <li><strong>Roadmap Planning:</strong> Create and maintain a detailed product roadmap, outlining key milestones, dependencies, and timelines for delivering new platform capabilities that enhance messaging performance and agent matching.</li> <li><strong>Cross-Functional Collaboration:</strong> Work closely with Engineering, Infrastructure, Clou