Heathcare Intake Agent

This is a remote position.

Job Description

As a Healthcare Receptionist, you’ll be the cornerstone of patient interaction and practice operations. Managing a cutting-edge text platform and handling crucial administrative tasks, you’ll ensure seamless communication between patients, families, and healthcare providers. Your role directly impacts patient satisfaction and practice efficiency across multiple locations. This position offers a unique blend of customer service, healthcare administration, and technology use, making it an exciting opportunity for growth in the medical field.

Responsibilities

• Manage patient communications via text platform and other channels
  
• Answer potential sales calls and inquiries
• Handle administrative functions crucial to practice operations
  
• Verify insurance information and assist with related processes
  
• Maintain accurate patient records in EMR system
  
• Support patient account management, including balance follow-ups
  
• Coordinate between multiple practice locations
  
• Assist with basic financial tasks related to patient accounts
  
• Perform daily medical coding for all patient visits
  
• Ensure accurate and timely coding of diagnoses and procedures
  
• Maintain compliance with current coding guidelines and regulations
  
• Assist in managing the financial aspects of patient accounts
  
• Collaborate with healthcare providers to clarify documentation when necessary
  

Requirements

• Strong communication skills with customer service and sales background
  
• Experience in healthcare settings, pediatrics preferred
  
• Knowledge of HIPAA compliance and medical data privacy
  
• Proficiency with Electronic Medical Record (EMR) systems
  
• Excellent multitasking and time management abilities
  
• Problem-solving skills and adaptability to learn practice-specific systems
  
• Organizational skills to manage tasks across multiple locations
  

• With incentives
• HMO Coverage for eligible locations
  
• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job