Sr. Release Engineer, IT

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

We are searching for a Release Engineer, IT with experience in software release management processes. You will oversee the entire release process, from planning and scheduling to executing the release. You must have experience managing IT releases in a complex, fast-paced, heterogeneous IT environment with many SaaS and On-prem systems. There will be multiple releases every month. Good written, verbal communication skills are necessary as you will work closely with IT Leaders, IT Program managers, Product managers, and Dev/Tech leads. You will ensure all approvals are obtained to release the software in a timely manner to QA, UAT, and Production environments. You will also manage Dev, QA, and UAT environment refreshes. 

The IT QA is responsible for ensuring the quality of all IT systems (SaaS, On-prem, home-grown). This role is reporting to the Director of IT QA.

Your Impact

• Work with IT project,  product, and development teams to create and maintain release schedules
• Manage version control and release documentation
• Perform risk assessments and contingency planning 
• Manage and execute the deployment of build to UAT and Production environments
• Coordinate with stakeholders to communicate release plans and progress
• Define and drive the execution of the CI/CD process for the IT application
• Manage SDLC environment refresh and schedule working with project managers and IT leads

Qualifications

Your Experience

• 8+ years of proven experience as a Release Engineer or in DevOps
• Excellent communication and interpersonal skills
• Comfortable communicating directly with software developers, QA Engineers, IT Support 
• Hands-on experience with CI/CD pipeline and build tools such as Jenkins, Bitbucket, Harness etc. 
• Proficiency in scripting to automate repetitive tasks
• Experience with version control systems
• Experience working in an Agile, scrum environment
• Experience with major platforms deployments for SFDC( Flosum, Copado etc), SAP(S/4 HANA), Workday, Micro Services, and Snaplogic iPaaS 
• Bachelor’s degree in computer science, information technology, or related field or equivalent military experience required
• Master’s degree is preferred
• Must located in SF bay area to be onsite 3 days / week

Additional Information

The Team 

The IT Enterprise Architecture team is uniquely positioned to transform new production introductions, business processes, and system landscapes across the PANW enterprise for the next growth phase. 

The IT Enterprise Architecture Organization consists of four teams performing critical functions. 

• New Product Introductions (NPI) 
• Business Architecture
• Information System Architecture
• IT QA, Build and Release Management

The NPI team does product introductions for all PANW product lines. This function is closely aligned with our product line (speedboats) from ideation to GA. They work closely with all stakeholders (IT, Marketing, sales ops, GCS, Finance, and Legal) to launch PANW products.

The Business Architecture team is responsible for designing, reengineering, and automating business processes across the enterprise. 

The Information System Architecture team is responsible for designing the IT systems to run th