Senior Product Manager, ACH

Application Deadline:

08/06/2025

Address:

320 S Canal Street

Job Family Group:

Customer Solutions

Product Managers at BMO drive real results by collaborating with teams across the enterprise to deliver impactful and meaningful outcomes.  Consulting and working together with Technology, Risk and other business partners within the commercial bank, the Product Management team is accountable for creating a product strategy and delivering the roadmap on time and within budget.  In a dynamic environment, Product Managers move with pace to deliver roadmap objectives while supporting day-to-day activities, including the support of other business units by providing subject matter expertise to Sales, Service, and Marketing as well as senior management and executive leadership.

BMO is looking for a passionate Product Manager in the electronic payment space with significant experience in ACH to drive revenue and volume by improving existing channels and growing new channels while ensuring compliance with Nacha rules and payment regulations.  Those with AAP certifications preferred. 

Researches, defines, aligns, develops, and implements sales and marketing strategies with P&L (profit and loss) accountability to enable the sales force to effectively sell, fulfill, and service new and existing individual or portfolio of banking products and improve the customer experience. Carries out market research, forecasting, pricing, and competitive analysis, monitors product and system performance, and assesses problems to develop and implement solutions. Manages product risks in compliance with legal, regulatory, and risk compliance, and reporting. Collaborates with internal partners across the enterprise to take products to market.

• Makes strategy and new initiative recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.
• Acts as a subject matter expert on relevant regulations and policies.
• May network with industry contacts to gain competitive insights and best practices.
• Assists in the development of strategic plans.
• Identifies emerging issues and trends to inform decision-making.
• Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.
• Determines product lifecycle.
• Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
• Conducts independent analysis and assessment to resolve strategic issues.
• Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investment.
• Provides recommendations on product lifecycle.
• Acts as the prime subject matter expert for internal/external stakeholders.
• Builds effective relationships with internal/external stakeholders.
• Ensures alignment between stakeholders.
• Defines business requirements for analytics and reporting to ensure data insights inform business decision making.
• Oversees the development of business analytics and insights (e.g. portfolio profitability tracking, customer analytics, revenue forecasts, operations metrics, trend analytics, and predictive modelling).
• Leads, develops, and manages strategies for reporting and forecasting and/or analytics teams within the business.
• Designs and produces regular and ad-hoc reports, and dashboards.
• Breaks down strategic problems, and analyzes data and information to provide insights and recommendations.
• Monitors and tracks performance, and addresses any issues.
• Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
• Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
• Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.
• Provides input into the planning and implementation of operational programs.
• Executes work to deliver timely, accurate, and efficient service.
• Develops and implements action plans that meet financial and growth metrics.
• Conducts complex market research, competitive intelligence, and data analysis.
• Develops problem evaluation frameworks and defines research approach.
• Assesses customer/consumer and channels analysis and develops recommendations.
• Monitors key product performance and growth metrics to identify trends and recommend action plans.
• Leads/oversees the management of vendor relationships and external partnerships and provides guidelines for execution; ensures that all agreements are met as per requirements.