Benefit & Eligibility Worker (Human Services Specialist 3) Bilingual English & Spanish Preferred
State of OregonAbout the role
Initial Posting Date:
09/25/2025Application Deadline:
10/12/2025Agency:
Department of Human ServicesSalary Range:
$4,023 - $5,575Position Type:
EmployeePosition Title:
Benefit & Eligibility Worker (Human Services Specialist 3) Bilingual English & Spanish PreferredJob Description:
The Oregon Department of Human Services is proud to be an Equal
Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.
Are you fluent in English and Spanish? Our diverse communities’ benefit from bilingual support. While not a requirement, preference will be given to candidates who possess this valuable skill.
Opportunity awaits!
Imagine being a guiding light for those in need. As a Benefit & Eligibility Worker (Human Service Specialist 3), you have an opportunity to embrace diversity, equity, inclusion, and respect as you build trust during difficult moments. Make a difference in people's lives while nurturing your career.
Summary of Duties
As a Benefit & Eligibility Worker, you will:
Perform eligibility determinations, redeterminations, and periodic reviews.
Conduct interviews with applicants applying for benefits.
Communicate eligibility decisions to applicants.
Provide person-centered services with a trauma-informed approach to identify needs.
Be responsible for accurate and timely eligibility determinations across the state.
Create a work environment where everyone feels welcomed, appreciated and valued.
Participate in professional development opportunities and ongoing education of cultural awareness.
Minimum Qualifications
Two years of experience determining eligibility for an agency program by interviewing to assess the needs of clients and interpreting and applying the policies, rules, and guidelines applicable to the client's situation.
An equivalent combination of education, training, and experience relative to the class concept.
Essential Attributes
We are looking for candidates with:
Experience conducting work that requires attention to detail, particularly with data entry and reviewing documents.
Experience adapting communication style to explain complex information such as rules or procedures verbally and in writing to diverse audiences.
Experience using time management, organization, and prioritization skills to meet deadlines.
Experience providing customer service that is person centered and
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