Global Sales Support Specialist

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Coloplast develops products and services that make life easier for people with very personal and private medical conditions. In Szczecin we are Business Centre that is responsible for global financial operations, orders administration, HR and IT support, marketing & data analysis activities, and many others. If you have the right profile and the right amount of curiosity and ambition you can be a part of this exciting challenge. Curiosity works here!

 

About the department
Our B2B Sales Support teams are responsible for close contact with significant B2B Healthcare Customers such as hospitals, private clinics, medical institutions, pharmacies, distributors and sales representatives. We stay close to the Customers because as the department we are mainly responsible for processing their orders and entering their data into our systems. Surgical (IU) business area consists of a broad portfolio of products used in connection with urological and gynecological surgery procedures and includes implants and single-use devices.

 

Interventional Urology division in Coloplast develops, produces and markets products for surgical treatment of various urological and gynaecological disorders. In IU B2B Sales Support Team we handle big part of sales related processes such as processing orders from business clients, organizing shipments, invoicing, reporting and maintaining communication with both external and internal stakeholders.

 

About the job

Global Sales Specialist acts as one point of contact for all Coloplast distributors in countries from Middle East, Eastern Europe, South-East Asia and Latin America. Your main responsibility will be complex order handling and coordinating warehouse activities together with Operations department.

 

Key responsibilities: 
•    Drive order handling and coordination including product launches and shipments. 

•    Pro-active approach and challenge stakeholders for optimal support for the markets.
•    Proactively monitor stock level for distributors.
•    Facilitate certificates and legalization of documents through Chamber of Commerce.

•    Customer order entry via E1 primarily for Export sales orders and sample orders. 
•    Preparing Backorder Reports on customer’s demand. 
•    Issue stock invoices and acknowledgments.  
•    Work with shipping companies to organize the transport of goods and coordinate it.
•    Coordination of warehouse activities. 
•    Create and proceed with all the necessary certifications based on the country’s law restrictions
•    Register and proceed with consignments. 
•    Processing product returns & credit notes 
 
Required skills:

•    Fluent in English (min. B2), French is a big plus
•    Proficiency in Microsoft Office platform, specifically Excel and PowerPoint
•    Knowledge of E1 & Hubble would be an advantage 

•    Experience with client-facing roles 

 

Personal competencies:

•    Have a problem-solving and curious nature
•    Self-motivated and high-energy personality thriving in a fast-paced environment characterized by growth and change
•    Structured and well-organized 

•    Collaborative approach to problem-solving, building relationships globally and cross-functionally
•    Demonstrated ability to make effective decisions independently and challenge the status quo and create best practices 
•    Capable of combining existing process materials, experts’ opinions, and commercial inputs to create new solutions 

•    Ability to prioritize and complete tasks efficiently and independently with a high degree of accuracy to meet deadlines

 

We offer

•    Onsite or hybrid work
•    International work environment with Scandinavian culture 

•    Opportunity to use and develop foreign languages in daily work
•    Fantastic work atmosphere full o