Patient Registration Coordinator

Patient Registration Coordinator Pay: $16.00/hr   Who We Are   We are a team that is focused on patient care and quality.  Behavioral Health Group (BHG), is a leading provider of opioid addiction treatment services. BHG provides medication assisted treatment and counseling services in a conventional outpatient setting.  At BHG, we are committed to the belief that addiction is a brain disease, not a moral failing.  We believe that with hope, respect, and caring, real recovery is possible.   Why work at BHG?   We grow better together! At BHG we believe in investing in our team members and growing careers through role-based training and promotional opportunities. Join our team members and thrive in our people first culture that is rooted in diversity and inclusion and offers many other tangible opportunities such as:  

• Benefits: Your choice of three different benefits programs including health, life, vision, and dental insurance, a tuition reimbursement program, and 401K discretionary match
• Bonuses: We offer competitive pay, annual increases, bonuses, certification/license completion
• Paid Time Off: In addition to paid vacation and company holidays, BHG also provides paid time for training, voting, sick or personal time off
• Work/life Balance: Many of our locations offer flexible work schedules
• Additional Benefits: Employee Discount Programs to applicable cell phone services, restaurants, amusement parks, movie theaters and more
• Career Pathing: We are growing and promote from within
• Self-Care:  We offer a self-care series as well as an Employee Assistance Program

  BHG is the largest network of Joint Commission accredited outpatient opioid treatment and recovery centers operating almost 120 locations in 24 states, and counting.  Please ensure you check out our open opportunities in other locations/states as we offer relocation assistance to help support your career.    Essential Duties and Responsibilities:

• Greet all individuals entering the treatment center
• Maintain an organized waiting area
• Validate patient participation in program through checking identification
• Check and inform patient and key staff about the patient’s monetary status
• Collect and account for patient fees – Collect/request patient fees including copays, deductibles, and coinsurance
• Validate that each patient insurance currently eligible and currently authorized, if applicable
• Communicates status of eligibility and authorization to the patient
• Assists in resolving patient concerns
• Checks eligibility weekly and monthly using WayStar or Payer website.
• Maintain security of treatment center funds and provide financial reporting
• Assist patients in completing insurance forms for submission as needed
• Be able to efficiently use a computer
• Be able to perform daily accounting duties
• Complete weekly reports and email them to the RVP, the Regional Manager, Program Director and accounting department
• Be able to efficiently use the treatment center’s computer program for patient fee collection and financial accountability
• Send out monthly statements if applicable
• Filing for third party reimbursement (i.e. Medicaid) if applicable
• Perform general clerical work and filing
• Cover reception desk during dispensing hours. This includes answering phones, setting patient appointments, and scheduling intakes
• Admit and discharge patients from the Central Registry to include preparing and submitting state mandated Central Registry Reports following Program Director review and approval
• Assist Program Director with updating daily and monthly census forms
• Make copies for all team members as needed
• Make and maintain an adequate number of blank charts for intakes
• Assist Program Director in correcting patient/counselor caseload listings on a weekly basis or as needed
• Maintain inventory and order office supplies
• Run work-related errands as needed such as prepare and take mail to post office and/or deliver bank deposits when tasks are assigned
• Create and/or type documents, including letters and notices, as needed and requested
• Schedule patient appointments with the physician
• Advise Program Director of problems encountered with job duties and schedule, if ap