Logistics Sales Manager (EM6557)

Position Summary:

Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing.

As Korea’s no.1 IT service provider, Samsung SDS has completed a number of SCM/logistics consulting and system development projects for the last 30 years. Based on the extensive experience and expertise it built over the years, Samsung SDS started to provide tech-based logistics services in 2012 and has now grown into a global top-level third-party logistics company.

Samsung SDS America is seeking a highly motivated and experienced individual to join our team as a Logistics Sales Senior Manager. The successful candidate will be responsible for identifying and pursuing new business opportunities in the Freight Forwarding and logistics industries. They will play a crucial role in promoting our company's products and services for imports and exports, aiming to increase sales and meet ambitious targets.

The main responsibility for this role will be to plan and carry out direct sales activities to attain new customers. This position engage with clients to sell our solutions and services, driving business development activities including developing and managing project partner programs for resellers, and assist with implementing programs for other business partners.

To learn more about Samsung SDS America, Inc. please visit https://www.samsungsds.com/en/logistics/logistics.html

Responsibilities:

• Strategic Planning: Develop and implement sales strategies to achieve organizational goals and objectives.
• Team Leadership: Manage and lead the sales team, provide guidance, motivation, and support to achieve sales targets. Meet and exceed sales goals and targets set by the organization.
• Business Development: Identify new business opportunities, cultivate relationships with potential clients, and expand the customer base.
• Sales Performance: Monitor and analyze sales performance metrics, implement corrective actions to ensure targets are met or exceeded. Identify new business opportunities in Freight Forwarding and logistics-related industries. Create target customers and develop strategic plans to approach and secure their business.
• Market Analysis: Conduct market research and analysis to identify trends, competitive dynamics, and potential areas for growth. Promote all company products and services for imports and exports to drive sales growth.
• Customer Relationship Management: Build and maintain strong relationships with key clients, understand their needs, and ensure high levels of customer satisfaction. Respond promptly to customers' inquiries regarding products, prices, services, and credit terms. Maintain strong relationships with clients through efficient work processes and excellent customer service.
• Collaboration: Work closely with other departments such as operations, marketing, and finance to ensure alignment and effective communication.
• Contract Negotiation: Negotiate terms and conditions of sales agreements, contracts, and partnerships. Collaborate closely with the product/pricing/legal team and overseas partners to ensure the accuracy of quotes and proposals.
• Budget Management: Develop and manage sales budgets, ensure efficient allocation of resources.
• Training and Development: Provide training and development opportunities for the sales team to enhance their skills and performance.
• Performance Evaluation: Conduct performance evaluations for the sales team, identify areas for improvement, and implement training or development plans.
• Reporting: Generate regular reports on sales performance, market trends, and other relevant metrics for senior management.

Requirements

• Bachelor’s Degree or higher required in a business-related field, or equivalent experience preferred.
• 5+ years in International Freight Forwarding and/or logistics sales experience required.
• 5+ years of experience working with the top global freight forwarders.
• Possess a thorough understanding of the domestic and international transportation industry (trucking, air and ocean modes)
• Proven track record in sales, prospecting, and developing accounts.
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