Program Coordinator (Patient Financial Services)

Build your career with IU Health!  We have an exciting opportunity available for a Program Coordinator to join the Patient Financial Services team at our Indianapolis location on a hybrid schedule. 

This position exists to assist the Executive Director and team members with the overall operations including special projects, analysis, policies and procedures. The incumbent will coordinate ongoing analysis and development of methods and systems to improve overall efficiency and effectiveness of services/functions within the assigned area. The positions will provide a significant contribution to Revenue Cycle's overall effectiveness which will be expected through the position’s own work and the influence this position has on the work of others. This position will be responsible for coordinating and supporting complex projects consistent with the Revenue Cycle Services goals and priorities.

We are looking for an individual that is organized, detailed-oriented with exceptional written and verbal communication skills.  Additionally, we are looking for a self-starter that can multi-task and own projects to drive them to completion.  Interested parties that are creative and excited to take on challenges they may not have ever experienced before are encouraged to apply.

At IU Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as training, leadership development, promotion opportunities and cross training development.  We offer a comprehensive benefits package designed for you, which includes Medical-Dental-Vision, a matching 401K, PTO, tuition reimbursement program, wellness program, and more!  

•Requires the ability to support and prioritize multiple, complex projects and deadlines with great attention to detail and organization.
• Requires the ability to problem solve and collaborate with multiple customer groups with competing needs.
• Requires the ability to recognize and assess situations requiring actions.
• Proactively anticipates problems and takes timely correction action.
• Requires the ability to handle discretionary and confidential information.
• Requires excellent written, verbal and interpersonal communication skills at a level sufficient to effectively enter into relationship building processes and to present written and verbal presentations to internal management.
• Requires the ability to apply knowledge of the organization's policies and procedures.
• Requires judgment and diplomacy in handling unexpected problems and frequent interruptions.
• Requires strong organizational skills.
• Requires critical thinking, analytical and research skills.
• Requires the ability to work independently.
• Requires accountability, dependability and initiative.
• Requires the ability to manage multiple tasks, juggling several assignments simultaneously and appropriately prioritizing based on workload.
• Requires the ability to remain flexible, handling a large volume of work with changing deadlines.
• Requires personal computer proficiency in using various systems and software applications.
• Displays cooperative behaviors and willingness to work as a team member.
• Lean Six Sigma training or experience is a plus.

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.