Associate Manager, Quality Engineering

Responsibilities
Include but are not limited to the following:

• Key contact with customers for quality, service, and delivery issues and ensures the entire 
job focus to be timely, effective, and responsive to the customer
• Serve as a representative during audits by customers
• Support the customer by providing technical assistance through information sharing, 
research, and special projects. 
• Responsible for writing, reviewing, and revising Product Specifications, Delivery 
Specifications, and other customer and/or product specific specifications and ensure these 
are upheld to the customer’s expectations
• Work with Applications and Development to review documentation to ensure new product 
lines meet CSP Quality System and customer requirements
• Responsible for writing Run Time Plans, test protocols, and summary reports for existing and 
developmental products related to existing and potential customers
• Responsible for writing new procedures, reviewing, and revising for new and current 
processes
• Evaluate data from Production and research/experiments and put into presentable format for 
internal and external use
• Lead and coordinate special projects to support and promote quality and productivity at CSP.
• Support Quality Engineering through training and coaching/mentoring of procedures, 
deviations, and continuous improvement/DMAIC projects
• Direct and assist internal activities as a management representative when necessary
• Responsible for driving internal metrics within Quality Engineering Department
• Ascribes to and supports Aptar Vision, Core Values, and Rules of Leadership

Qualifications/Education/Special Skills
• Engineering degree required; or equivalent experience
• Minimum of (5) year of Quality Engineering or equivalent experience
• Must be effective leader and have the ability to act with management authority
• Six Sigma Green or Black Belt
• Proficiency in use of statistical and analytical tools
• Proficiency in use of FMEAs, Control Plans, and Risk Assessments
• Proficiency in use of RCAs and DOEs
• Certified Internal Auditor
• Working knowledge of ISO 9001 and ISO 13485
• Facilitation and listening skills are a must
• Ability to work effectively across all organizational levels