Executive Director, Workforce Planning and Development

Job Description

DCAS's mission is to make city government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies what we do ensures that all agencies can deliver on their mission. Our reach touches every facet of city government and is instrumental to the successful day-to-day operations of the City of New York.

Our commitment to equity, effectiveness, and sustainability guides our work providing City agencies with the critical resources and support needed to succeed, including:
- Recruiting, hiring, and training City employees.
- Managing 55 public buildings.
- Acquiring, selling, and leasing City property.
- Purchasing over $1 billion in goods and services for City agencies.
- Overseeing the greenest municipal vehicle fleet in the country.
- Leading the City's efforts to reduce carbon emissions from government operations.

When you work at DCAS, you're not just working for one agency, but in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at nyc.gov/dcas to learn more about the work we do.

DCAS Human Capital (HC) is responsible for maintaining the Civil Service system for the City of New York. HC recruits and identifies the best-qualified candidates for City employment, administers Civil Service exams for positions and provides City agencies with a qualified pool of candidates to fill their hiring needs in a manner consistent with the State Constitution, Civil Service Law and laws governing equal employment opportunity. In addition, HC develops and interprets Citywide policies and programs; develops and conducts professional development and employee training programs; and oversees the City's provisional compliance, among other critical functions.

The Bureau of Workforce Operations plays a pivotal role in fortifying the City's workforce, redefining public service, and shaping employee retention strategies to ensure the City is an employer of choice for New Yorkers. This bureau provides strategic vision, oversight and management of workforce planning, development, and talent acquisition for City agencies and is also responsible for implementing diverse recruitment strategies and initiatives. In addition, this bureau oversees the Learning and Development unit, which manages organizational and executive development programs, open-enrollment, and agency-specific initiatives via a variety of delivery methods, pathways for entry into city government through internships (Public Service Corps and Summer Internship) and fellowships (Urban Fellows and Civil Service Pathways) and the Isaac Liberman Public Service & College Scholar Awards.

The Executive Director of Workforce Planning and Development will oversee the Office of Citywide Recruitment, the Citywide Recruitment, the Citywide Career Pathways Programs and Workforce Strategy. The selected candidate will provide guidance and high-level organizational support in setting and executing short- and long-term data-driven solutions that will further strengthen the City's employee base and build diverse pipelines of talent.

Under the direction and guidance of the Assistant Commissioner of Workforce Operations, with general latitude for the exercise of independent judgment and initiative, responsibilities for the Executive Director of Workforce Planning and Development will include but not be limited to the following:
- Providing leadership and direction for the Office of Citywide Recruitment, Workforce Strategy and Career Pathway Program teams.
- Serving as a recruitment subject matter expert to provide agencies with related best practices, guidance, and training.
- Identifying and managing innovative opportunities to strengthen the City's employee base through hosting citywide recruitment events, providing job seekers with hands-on assistance to learn about the city agencies and conducting career readiness seminars.
- Serving as the primary liaison with other City agencies on hiring event related issues and requests.
- Developing and implementing recruitment strategies, programs, and processes that align with the City's diverse and inclusive recruitment needs.
- Developing and maintaining relationships with key internal and external stakeholders.
- Managing the City's 55-a Program, which affords qualified persons with disabilities an entry into city government without the need to take civil service exams.
- Ensuring that City leaders and agency executives have the necessary information and tools to conduct strategic workforce planning using data analytics and reporting.
- Designing actionable metrics to gauge the success of workforce operations in a