Instructional Designer - Senior

Job DetailsJob Location: Jacksonville, FL 32256Position Type: Full TimeEducation Level: 4 Year DegreeTravel Percentage: Up to 10%Job Shift: DayJob Category: Training
Who WE are:

 

RailPros is the premier provider of engineering and diversified safety services to America’s rail and transit industry. Driven by a passion for our people, clients, and communities, we are committed to solving our customers’ challenges and earning their trust through teamwork, continuous improvement, and service excellence. As a people-first organization, we prioritize the well-being and growth of our employees, fostering a culture of caring and support. We believe that when our people thrive, our company thrives.

 

Our mission is to enhance mobility, safety, and quality of life for residents, passengers, and partner companies. We do more than just provide services – we are constantly innovating and staying abreast of industry developments to help our customers succeed. Join us in our shared goal of keeping America moving and ensuring customer satisfaction in an environment where your contributions are valued and your growth is encouraged. Apply now and become a part of our exciting journey!

 

Job Summary


The Senior Instructional Designer for RailPros Training & Media Service group leads the design and development of innovative, effective training programs for our clients. This role collaborates with subject matter experts (SMEs), safety officers, and operations leaders to create learning solutions that support regulatory compliance, operational excellence, and workforce development.  This position requires both independent initiative and team leadership, providing guidance to other instructional designers and content developers.

 

 


Essential Duties & Responsibilities



Apply adult learning principles and instructional design best practices to develop engaging, multimedia-rich course content
Lead the end-to-end design and development of learning content, including modes of assessment to measure the effectiveness and application of training
Lead a cross-functional development team throughout the project life cycle
Design inclusive learning experiences that reflect diverse learning styles
Collaborate with SMEs to identify training needs and close knowledge gaps
Recommend curriculum strategies based on needs analysis
Define instructional goals and align content accordingly
Contribute to project proposals, including scope, design plans, timelines, and budgets
Develop training deliverables such as ILT guides, eLearning modules, exams, and surveys
Support media production (audio, video, animations, simulations, games)
Create interactive exercises and activities to reinforce learning
Establish performance criteria and develop assessment tools
Maintain project documentation and course assets
Conduct post-training evaluations and recommend improvements
Other duties as assigned or required to meet the business needs


 

 
Qualifications
Knowledge, Skills, & Abilities



Advanced knowledge and understanding of adult learning theory and instructional design methodologies for classroom-based, self-guided, and virtual training
Extensive experience working with elearning development tools (Articulate, Captivate, etc.)
High proficiency in developing instructor-led training materials, including Instructor Guides, Participant Manuals, and presentation materials
High proficiency in Microsoft PowerPoint
Partnering effectively with others to achieve results
Excellent verbal and written communication skills
Superior ability to proofread work of self, and others, to improve quality, consistency, and readability
Superior ability to write effective copy, instructional text, audio scripts/video scripts
Highly proficient in time management, organization, planning and prioritization
High proficiency with electronic communications including email and text as well as standard office applications (i.e., Microsoft Office Suite)


 

 


Required Education and Experience



Bachelor's degree in Instructional Design, Communications, Education or relevant field
5+ years’ experience designing and implementing employee development programs (or similar experience)
Excellent client interface and management experience for training development projects


 

 


Preferred Education and Experience



Master’s degree in Communications, Instructional Design, or relevant field preferred.
HTML5 competency
Experience in railroad or similar industry
Experience with media production
Experience working within a Learning Management System (LMS)


 

 


Additional Preferred Qualifications, Certifications, etc.



Certified Professional in Learning and Performance (CPLP) credential preferred
SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred


 

Why Work a